KENDALL BURNS
Newington,CT
Summary
Compassionate and detail-oriented professional with experience in structured care environments, supporting children and families. Proficient in behavior observation, safety monitoring, and activity planning. Background in healthcare support and client communication, with a strong interest in social work advocacy and community-based services.
Overview
5
5
years of professional experience
Work History
Teacher Assistant
Brightpath Avon Child Care Center
Avon, CT
05.2023 - 08.2024
- Supervised and supported groups of school-age children in structured and recreational settings.
- Planned and led daily activities to promote social, emotional, and developmental growth.
- Monitored child behavior, ensuring adherence to safety protocols in classroom and aquatic environments.
- Communicated daily progress and behavioral observations to staff and caregivers.
- Responded swiftly to conflicts or safety concerns, using sound judgment to de-escalate situations.
Receptionist
Roaring Brook Kennels
Canton, CT
03.2020 - 05.2023
- Delivered client support via phone and in-person communication in fast-paced environment.
- Managed scheduling, intake paperwork, and compliance documentation for vaccinations and licensing.
- Handled sensitive client information with exceptional organization and attention to detail.
- Assisted management with various administrative projects and daily operations.
Patient Advocate
AFC Urgent Care
Torrington, CT
06.2019 - 03.2020
- Facilitated patient intake documentation and insurance processing to streamline onboarding.
- Assisted with clinical tasks such as lab preparation and vital sign collection.
- Developed communication skills while effectively engaging patients in stressful situations.
Education
Bachelor of Arts - English
Central Connecticut State University
05-2026
Nursing
University of Rhode Island
01.2022
High School Diploma -
Avon High School
06-2020
Skills
- Client communication and rapport building
- Conflict resolution
- Discussion facilitation
- Relationship building
- Behavioral observation
- Crisis management and response
- Documentation and record keeping
- Time management and organization
- CPR and first aid
- Individualized educational plans
Timeline
Teacher Assistant
Brightpath Avon Child Care Center
05.2023 - 08.2024
Receptionist
Roaring Brook Kennels
03.2020 - 05.2023
Patient Advocate
AFC Urgent Care
06.2019 - 03.2020
Bachelor of Arts - English
Central Connecticut State University
Nursing
University of Rhode Island
High School Diploma -
Avon High School