Alvaro De La Paz
Viva Distributing LLC.
Abilene
1
Language
1
Certification
12
years of professional experience
Strong ability to communicate with diverse individuals and all levels of management. Practiced in dealing with complex situations. Knowledgable in inventory control and processes. Very familiar with power lifting equipment. Years of retail supervisor and management also automotive sales.
Work History
Warehouse Manager
6 Months- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory control processes, optimizing stock levels and reducing excess inventory.
- Streamlined order fulfillment processes, improving delivery times and customer satisfaction rates.
- Assisted in loading route delivery trucks to ensure drivers had sufficient product to meet customer expectations.
Account Sales Trainee
1 Year 7 Months- Executed daily sales strategies to effectively promote product offerings and achieve targets.
- Developed strong relationships with clients through effective communication and personalized service.
- Collaborated with team members to enhance product knowledge and improve customer engagement techniques.
- Conducted market research to identify trends and inform sales tactics for better client outreach.
- Covered sales routes for when drivers were unavailable
Dispatcher
3 Months- Schedule shop work to technicians based off of skill level and availability.
- Prioritizes and controls all comebacks to ensure proper and prompt attention.
- I also maintain an organized and up-to-date repair log.
Customer Service Representative
3 Months- Work alongside service advisors and quick lane advisors to collect payment for repair orders, either in person or over the phone.
- Work with the parts department and accessories counter to collect payment and close repair orders.
Recon Advisor
10 Months- Check in and add vehicles that arrived from Auction or customer trade ins.
- Dispatched repair orders to technicians.
- Worked alongside used car manager and sales managers to get vehicles serviced and frontline for customers.
- Kept and maintained partnerships with other service advisors from local dealerships.
Internet Sales Consultant
1 Year 6 Months- Listener - Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
- Collaborator - Work directly with our employees and customers to develop relationships and help to enhance the sales process
- Partner - Follow-up with customers to assist them through the entire buying process and ensure referral business.
- Negotiator - Learn to overcome objections and thrive in sales situation
Store Manager
2 Years- Ensure team members are providing excellent customer service and meeting the needs of the customers
- Setting schedule based on budget and coverage needed to run the business daily
- Uphold the company polices and procedures
- Teach and train new team members including assistant managers and customer service representatives
- Delegate work and projects that lead to store productivity and prosperity
Assistant Store Manager
1 Year 2 Months- Provided excellent customer service to the customers
- Assisted store manager with unloading and processing DC and McLane deliveries
- Processed transactions using the POS system
- Instilled company policies and procedures
- Evaluated and assess situations by keeping the customer and company in mind
- Product merchandising
Cap Team 2 Supervisor
11 Months- Supervised 12-14 associates
- Ensured that my associates unloaded the GM trucks and HVDC trucks in a timely manner.
- Tempt and unloaded frozen, dairy, meat and produce trucks
- Worked side by side with fellow managers in dealing with situations
- Always ensured that my associates practiced safety in all they do
- Above anything else I made sure that the customer always found what they were looking for so, they can continue to shop in our store.
Overnight Stocker
1 Year 4 Months- Stocked consumable merchandise
- Worked hand in hand with fellow associates
- Always practiced great customer service
- Assisted in keeping the store up in running for the next business day
Law Enforcement officer
1 Year 9 Months- Processed Crime Scenes, which include Sketches, Photographs, Collecting Evidence, Canvass for Witnesses, and a detailed timeline of all actions.
- Recognized for ability to work independently and responsibly
- Constructed detailed reports regarding all aspects pertinent to conducting and closing an investigation.
- Recognized for ability to learn and understand Military, Federal, and State laws.
- Enforced traffic regulations and law and order.
- Provided physical security for individuals, installations, facilities, and equipment.
- Maintained order and discipline in civil disturbances.
- Handled apprehended personnel.
Education
High school diploma
Skills
Supervise members of my team
Operate PLE
Inventory Control
Problem solver
Time management
Attention to detail
Communication
Knowledge with POS system
Career Oriented
Retail management
Productive worker
Automotive sales
Sales Management
Marketing
Merchandising
Loss Prevention
Negotiation
Assistant Manager Experience
Cold Calling
Military Experience
Pricing
Microsoft Word
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Manager
Viva Distributing LLC.
02.2026 - CurrentRead More
Account Sales Trainee
Viva Distributing LLC.
07.2024 - 02.2026Read More
Dispatcher
Arrow Ford
04.2024 - 07.2024Read More
Customer Service Representative
Arrow Ford
01.2024 - 04.2024Read More
Recon Advisor
Arrow Ford
03.2023 - 01.2024Read More
Internet Sales Consultant
Arrow Ford
09.2021 - 03.2023Read More
Store Manager
Family Dollar
09.2019 - 09.2021Read More
Assistant Store Manager
Family Dollar
07.2018 - 09.2019Read More
Cap Team 2 Supervisor
Walmart
08.2017 - 07.2018Read More
Overnight Stocker
Walmart
04.2016 - 08.2017Read More
Law Enforcement officer
U.S. Army
03.2014 - 12.2015Read More
Abilene High School
High school diploma
Read More