Dedicated Group Fitness Instructor, contributing to an innovative group exercise format that encompasses aerobic and cardio workouts, as well as strength training. The goal is to lead and motivate individuals, fostering a disciplined approach to a wellness lifestyle. Ensuring participants execute each exercise with proper alignment and efficiency during the workout. This commitment is coupled with a motivational, exciting, and enjoyable experience, creating a fun atmosphere for the audience in every Group Exercise Class.
Overview
25
25
years of professional experience
Work History
Client Engagement Americas Lead- Full Time Job
Nokia
10.1998 - Current
Led coaching and supervision of a regional team of Learning Solution Specialists, implementing successful practices and fostering cross-cooperation to meet training demands across North America and Latin America.
Establishing strategies to engage customers in Learning Services, and executing techniques to overcome client training demand obstacles and complex requests.
Analyzed customer buying trends and market conditions, adapting departmental strategies and creating value-add solutions for content development, resulting in increased customer satisfaction and retention.
Managed customer relations, ensuring quick resolution and adjustment to learning services, ensuring high levels of client satisfaction.
Leading team of 25 Technical Trainers and Resource Managers to ensure delivery of training services that met quality standards and client needs.
Built North Central and Latin America Region budget encompassing salary, costs of delivery, and competence training plan to ensure the profitability of the business unit.
Creating a technical competence plan to build an expert team aligned with business strategy.
Certified Group Fitness Instructor _Part Time Job
Fitness Connection, YMCA, Fit Factory
03.2007 - Current
Conducted diverse group fitness sessions targeting cardiovascular health, strength, and mobility improvement.
Led engaging Zumba, Zumba Toning, Aqua Zumba, core strength, and Indoor Cycling classes.
Designed and executed group fitness sessions with motivating music, ensuring participant energy.
Established positive connections through challenging and enjoyable group fitness programs.
Orchestrated Zumba classes for groups exceeding 27 at prominent fitness destinations like LA Fitness, LifeTime, 24 Hours Fitness, YMCA (present), Fitness Connection (present), and Fit Factory (present).
Fostering motivating and supportive environment, enhancing client experiences.
Demonstrated proper form to prevent injuries and ensure participant safety.
Motivated and inspired participants to achieve their fitness goals consistently.
Provided emergency first aid and CPR as required.
Promoted fitness classes, organizing seasonal community events to boost gym attendance.
Education
Master in Business And Administration (MBA) - Business Management , And Marketing Management
Univesity of Dallas
Dallas, Texas, USA
04.2010
Engineering in Electronics - Control And Instrumentation
Universidad Autonoma Metropolitana
Mexico City, Mexico
08.1992
Skills
Presentation and Communication Skills
Consulting Skills
Assessment Skills
Active Listening Skills
Leading and Management Skills
Sales Forecast
Critical Thinking
Problem Solving
Training and Development
People and Market Evaluation
Strategy Thinking
Content Development Skills
Personal Relationships
Trilingual (Spanish, English and Portuguese)
Timeline
Certified Group Fitness Instructor _Part Time Job
Fitness Connection, YMCA, Fit Factory
03.2007 - Current
Client Engagement Americas Lead- Full Time Job
Nokia
10.1998 - Current
Master in Business And Administration (MBA) - Business Management , And Marketing Management
Univesity of Dallas
Engineering in Electronics - Control And Instrumentation