Alvaro Home
Chula Vista,CA
Summary
Upbeat, self motivated sales person, chef and restaurant consultant with a extensive experience running and consulting with new and existing restaurants. Connecting owners to new vendors to maintain best quality at lowest price. Well-versed in food quality standards, financial administration and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Restaurant Consultant
Self Employed Services
San Diego, CA
07.2023 - Current
- Analyzed restaurant operations, identified areas for improvement and recommended solutions.
- Provided guidance to restaurant owners on menu design, pricing structure and marketing tactics.
- Facilitated training sessions for staff members on customer service best practices.
- Advised clients on how to maximize profits through effective labor scheduling methods.
- Developed strategies to improve customer service, increase sales and reduce costs.
- Evaluated financial and administrative operations.
- Diversified menu by adding seasonal options, limited time specials and fresh, local ingredients.
- Delivered exceptional guest service with friendly and helpful attitude.
- Created detailed reports on restaurant performance, financials and operational data.
- Planned menus, ordered supplies and managed kitchen staff.
- Supervised team members during meal service to ensure accuracy of orders.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Trained new chefs on proper cooking techniques and menu items.
Executive Chef Owner
Birrieria Don Alvaro
San Diego, CA
11.2020 - 06.2023
- Set up and cleaned up food preparation and service stations before and after catered events.
- Collaborated with chefs and other kitchen staff to optimize quality of food products offered for sale.
- Developed sales strategies and identified potential customers.
- Maintained customer relationships by providing prompt service and resolving customer complaints.
- Conducted product demonstrations to increase sales volume.
- Assisted caterers with food distribution by organizing food products and plating items.
- Planned and prepared food product orders to maintain appropriate stock levels.
- Organized supplies for use based on expected customer needs.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Trained kitchen workers on culinary techniques.
- Coordinated and executed menu planning, recipe development and daily restaurant operations.
- Created recipes, incorporating various techniques, to build flavor and unique visual appeal.
Executive Chef Partner
Eddie V's Prime Seafood
San Diego, CA
11.2018 - 10.2020
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
- Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
- Utilized local, fresh food products to support local economies and showcase community support.
- Performed financial analysis and recommended effective methods to cut costs.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Supervised 21 BOH staff members and delivered mentorship to strengthen kitchen skills.
Salesperson
La Estrella
San Diego, CA
07.2008 - 03.2017
- Developed relationships with key decision makers to ensure sales success.
- Negotiated contracts and agreements with clients and vendors.
- Attended trade shows, conferences, and meetings to promote products.
- Developed promotional materials such as brochures, catalogs, flyers. to support sales efforts.
- Responded promptly to customer inquiries via email or telephone about products and services.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Gathered customer requirements through face-to-face meetings or telephone calls.
- Managed client expectations while delivering superior service standards at all times.
- Conducted market research and gathered competitive intelligence on a regular basis.
Executive Sous Chef
Eddie V's Prime Seafood
San Diego, CA
02.2014 - 10.2018
- Monitored meals served for temperature and visual appeal.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
- Trained kitchen workers on culinary techniques.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Implemented and maintained excellent service to achieve guest satisfaction.
Education
High School Diploma -
San Diego Art Institute
San DiegoSkills
- Banquets and Catering
- Cost Control
- Concept Development
- Menu development
- Operations Management
- Labor Management
- Sales
- Vendor Relations
- Team Training
- Team Leadership
- Food Prep Planning
- Safe Food Handling
- Staff Training
- Customer Service
- Menu Planning
- Staff Scheduling
- Customer Service Oriented
- Hiring, Training and Development
- Kitchen Staff Management
- Restaurant Operations
- Purchasing Stock
- Waste Reduction
- Meat Cutting
Languages
Spanish
Native/ Bilingual
Timeline
Restaurant Consultant
Self Employed Services
07.2023 - Current
Executive Chef Owner
Birrieria Don Alvaro
11.2020 - 06.2023
Executive Chef Partner
Eddie V's Prime Seafood
11.2018 - 10.2020
Executive Sous Chef
Eddie V's Prime Seafood
02.2014 - 10.2018
Salesperson
La Estrella
07.2008 - 03.2017
High School Diploma -
San Diego Art Institute