Alvaro Lugo
Mission Viejo,CA
Summary
Proficient Shipping Coordinator adept at keeping teams moving quickly and accurately to achieve shipping goals. Organized and detail-oriented with strong management of resources and deadlines. Bringing 20 plus years of expertise in related roles.
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Experienced customer service professional bringing 20 plus years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
26
26
years of professional experience
Work History
Cleaner
Self-employeed
02.2022 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Shipping Department
Applied Medical
01.2004 - Current
- Streamlined shipping processes by implementing new software, resulting in improved efficiency and reduced errors.
- Increased overall department productivity through effective personnel management and task delegation.
- Ensured accurate inventory management through diligent tracking, leading to minimal discrepancies during audits.
- Collaborated with other departments to streamline communication, ensuring timely product availability for shipping.
- Optimized warehouse layout for more efficient picking and packing processes, increasing throughput rates.
- Implemented quality control measures for packaging, resulting in fewer damaged goods upon arrival at the destination.
Logistics Team Member
Target
02.2001 - 08.2014
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Enhanced warehouse organization by implementing a new storage system, increasing space utilization and productivity.
- Conducted regular audits of shipments to maintain compliance with government regulations, avoiding potential fines or penalties.
- Oversaw transportation scheduling for efficient distribution of goods, reducing transit times and costs associated with shipping delays.
Cook and Cashier
Pollo Loco
09.2001 - 01.2009
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Manager
McDonald's
01.2001 - 03.2005
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Housekeeper
Pan Pacific Hotel
09.1998 - 03.2002
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Education
High School Diploma -
DF Prepa
Mexico05.1986
Skills
- Housekeeping
- Quality Assurance
- Laundry
- Chemical Handling
- Equipment operations
- Warehouse Operations
- Logistics Management
- Shipping procedures
- Performance Management
- Operations Management
- Food handling
- Supply Restocking
- Grilling
- Frying
Languages
English
Spanish
Native or Bilingual
Timeline
Cleaner
Self-employeed
02.2022 - Current
Shipping Department
Applied Medical
01.2004 - Current
Cook and Cashier
Pollo Loco
09.2001 - 01.2009
Logistics Team Member
Target
02.2001 - 08.2014
Manager
McDonald's
01.2001 - 03.2005
Housekeeper
Pan Pacific Hotel
09.1998 - 03.2002
High School Diploma -
DF Prepa