Alvaro Martinez Jr
Indian Trail,NC
Summary
Highly motivated and positive team player with a proven record in building relationships and customer-focused sales. Looking for an opportunity to deliver exceptional sales results while growing within a stable company.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Budget Performance LLC
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
HVAC Technician
Around The Clock Equipment Services
07.2021 - 08.2022
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept accurate records of time and materials used for each job to compile into service reports.
Captain/ waiter
Century Country Club
01.2009 - 01.2019
- Ability to work under high pressure and speed
- Dependable on making sure staff exceeded what was expected weather it was in the back or front of the house
- Demonstrate outstanding listening & problem solving, quick learning and able to diffuse any kind of situation with ease
Sales Manager
Sebz Auto LLC
01.2015 - 01.2018
- Proficient in building relationships, negotiating and closing deals
- Maintained an open door policy with my clients, making myself available to deal with any customers concerns
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
BDC Jr Manager
Bayside Chrysler Jeep Dodge
01.2014 - 01.2015
- Subject matter expert in products and maintained pulse on latest updates to pitch and market accordingly to clients
- Maintained relationships with existing clients and built new business through cold calling and professional networking opportunities
- Provided exceptional client-service, never giving our clients a no, and leverage product knowledge to answer any client inquiries regarding product availability and price
- Supervised the BDC department when needed and help increase incentives for fellow co-workers
- Reviewed sales and statistics report to the amount of units coming out of our department.
Education
Associate - Business Administration
Nassau Community College
Garden City, NY06.2015
Skills
- Project Management
- Staff Management
- Adaptablility
- Closing and Contract Negotiations
- Time Management
- Business Administration
- Customer Relations
- Sales and Marketing
Timeline
Assistant Manager
Budget Performance LLC
04.2023 - Current
HVAC Technician
Around The Clock Equipment Services
07.2021 - 08.2022
Sales Manager
Sebz Auto LLC
01.2015 - 01.2018
BDC Jr Manager
Bayside Chrysler Jeep Dodge
01.2014 - 01.2015
Captain/ waiter
Century Country Club
01.2009 - 01.2019
Associate - Business Administration
Nassau Community College