ALVARO REYES
New York
Summary
Bilingual English/Spanish professional with diverse experience in security, hospitality, housekeeping, inventory management, stockroom operations, and customer service. Reliable, detail-oriented, and adaptable, with a strong ability to learn quickly and perform effectively in fast-paced environments. Experienced in maintaining organized and sanitary work areas, managing inventory, assisting guests and customers, monitoring security systems, and enforcing safety and access-control procedures. Dedicated to providing professional service, maintaining high standards, and contributing effectively as part of a team.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Stock Manager
Jimmy Jazz
New York
03.2021 - 07.2023
- Fulfilled stock requests and replenished sales floor, enhancing product availability for customers.
- Managed inventory tracking and cycle counts, ensuring stock accuracy and minimizing stockouts.
- Organized stockroom layout and implemented routines to streamline item retrieval.
- Provided customer service and support to teams requesting merchandise; located and delivered items promptly.
Security Guard
MADISON SECURITY GROUP
Bronx, NY
09.2019 - 03.2020
- Conducted foot and perimeter patrols and monitored CCTV, identifying and reporting suspicious activity to enhance site security.
- Responded quickly to alarms and incidents, de-escalated conflicts, and coordinated with emergency services.
- Conducted regular foot and perimeter patrols and monitored CCTV to identify and report suspicious activity.
- Enforced site policies and access control, ensuring professional customer service for staff and visitors to maintain a safe environment.
Security Guard
ARROW SECURITY
Bronx, NY
01.2019 - 07.2019
- Conducted foot patrols, monitored surveillance systems, and responded to alarms and disturbances to ensure safety and security.
- De-escalated conflicts and coordinated with local law enforcement.
- Provided professional customer service to visitors and staff while ensuring safety; maintained incident logs and reports to document events accurately.
Houseman
Z HOTEL NYC
Long Island City
08.2018 - 12.2018
- Managed linen inventory, sorting and counting to ensure availability and minimize losses.
- Assisted guests with amenities and luggage, delivering friendly and efficient service.
- Provided guests with accurate information about the hotel and surrounding area to enhance stay.
- Coordinated with housekeeping teams to ensure timely room readiness and uphold cleanliness standards.
Houseman
HILTON GARDEN INN
New York, NY
11.2017 - 08.2018
- Greeted guests and supported the check-in process, delivering friendly and professional service.
- Provided guests with information on hotel facilities and local services.
- Executed room cleaning tasks, including bed stripping, linen replacement, and replenishing bathroom supplies to maintain high cleanliness standards.
- Restocked housekeeping carts and upheld cleanliness in rooms, corridors, lobbies, and public areas to enhance guest experience.
- Facilitated timely room turnover to align with occupancy demands and support guest satisfaction.
Education
Fiber To The Home
CATV Training Institute
09.2023 - 09.2026
OSHA 10-Hour Construction Safety And Health
Career Safe
04.2025 - 09.2026
Skills
- Inventory management
- Stockroom oversight
- Inventory audits
- Stock organization
- Supplier coordination
- Documentation and reporting
- Product knowledge
- Safety compliance
- Multitasking and time management
- Team collaboration
- Teamwork
- Independent work
- Reliability
- Customer service
Timeline
OSHA 10-Hour Construction Safety And Health
Career Safe
04.2025 - 09.2026
Fiber To The Home
CATV Training Institute
09.2023 - 09.2026
Stock Manager
Jimmy Jazz
03.2021 - 07.2023
Security Guard
MADISON SECURITY GROUP
09.2019 - 03.2020
Security Guard
ARROW SECURITY
01.2019 - 07.2019
Houseman
Z HOTEL NYC
08.2018 - 12.2018
Houseman
HILTON GARDEN INN
11.2017 - 08.2018