Alvaro Sandoval
Weslaco,TX
Summary
Accomplished Lead Transport Officer at ISS Action, adept in route planning and driver supervision, significantly enhanced transportation efficiency and reduced maintenance costs. Skilled in vehicle maintenance and leveraging strong communication skills, I ensured high levels of customer satisfaction and team coordination. Demonstrated expertise in transportation regulations and a proven ability to lead with integrity and professionalism.
Overview
29
29
years of professional experience
Work History
Lead Transport Officer
ISS Action
08.2021 - Current
- Improved transportation efficiency by streamlining routing and scheduling processes.
- Reduced vehicle maintenance costs through regular inspections and preventive maintenance procedures.
- Enhanced communication between transport staff and clients by implementing a centralized tracking system.
- Ensured timely deliveries for customer satisfaction with proper planning and resource allocation.
Truck Driver
TCI Trucking
11.2019 - 08.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Police Officer
Union City Police Department
05.2013 - 10.2017
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
Correctional Lieutenant
Texas Department Of Criminal Justice, TDCJ
07.1995 - 02.2003
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Coordinated responses to emergency situations arising in different prison locations.
- Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Collaborated with multidisciplinary teams to address inmate needs, promoting rehabilitation efforts and reducing recidivism rates.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Maintained accurate records related to inmate conduct, staff performance, or facility operations, ensuring all documentation was up-to-date and readily accessible when needed.
- Monitored security systems throughout the facility to ensure full compliance with established guidelines while promptly addressing any potential issues or concerns that arose.
- Assisted in developing policies and procedures for the efficient operation of the facility, resulting in increased safety and security.
- Resolved issues and disputes between inmates professionally and respectfully.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Handled inmate counts and searches for missing inmates.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Education
San Perlita High School
San Perlita, TX05.1989
Skills
- Transportation Regulations
- Route Planning
- Driver supervision
- Vehicle Maintenance
Timeline
Lead Transport Officer
ISS Action
08.2021 - Current
Truck Driver
TCI Trucking
11.2019 - 08.2021
Police Officer
Union City Police Department
05.2013 - 10.2017
Correctional Lieutenant
Texas Department Of Criminal Justice, TDCJ
07.1995 - 02.2003
San Perlita High School