Alvaro Veloz
Fort Worth,TX
Summary
Polite and professional, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
5
5
years of professional experience
Work History
Warehouse Manager
J&H Family Floors
6201 Technology Dr. #108, Frisco, TX, 75033
07.2023 - 02.2024
- Resolved issues involving dispatched products to maintain high level of customer service.
- Controlled warehouse order selection, packaging and truck loading.
- Conducted daily shipping audits, verifying documentation and correct handling to reduce losses.
- Loaded and unloaded cargo, ensuring proper weight distribution and securement.
- Operated heavy trucks and trailers for long-distance deliveries.
- Delivered items and loads to customers from storage.
Helper
Big Al Handyman
03.2023 - 07.2023
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Passed parts and tools to construction team members in tight spaces or up on ladders.
- Assisted in loading and unloading materials from trucks.
- Adapted quickly to new tasks and changing work environments.
Delivery Driver
GoPuff
01.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Warehouse Worker
Brio Direct
2507 Gravel Dr. Fort Worth, TX, 76118
09.2018 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
High School Diploma -
Amon Carter Riverside High School
3301 Yucca Ave. Fort Worth,TX, 7611106.2018
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Customer care
Volunteer
Work Crew Member
Young Life, 2016 - 2018
- Gathered trays and cleaned tables after meals.
- Gathered feedback from guests to improve and maintain quality customer service.
- Arranged tables, folded napkins and replenished condiments before arrival of customers.
- Managed flow from kitchen to dining room to maintain time consistency.
- Collaborated with other volunteers to ensure smooth operation of church activities and services.
- Fundraised to support mission trips, service projects, and other group activities.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Manager
J&H Family Floors
07.2023 - 02.2024
Helper
Big Al Handyman
03.2023 - 07.2023
Delivery Driver
GoPuff
01.2021 - 03.2023
Warehouse Worker
Brio Direct
09.2018 - 01.2021
High School Diploma -
Amon Carter Riverside High School
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