Alvaro A. Rico
Cape Coral,FL
Summary
Insightful Inspector with extensive background in residential inspection. Experienced in inspecting both small- and larger-sized homes. Dedicated to meeting customer deadlines. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling Various types of customers
Overview
7
7
years of professional experience
Work History
Inspector
ACE Visual Home Inspections Inc.
Cape Coral, FL
08.2020 - Current
- Licensed Home Inspector
- Professionally trained in inspecting and visually examining homes for sale or insurance purposes.
- Assisted homeowners and prospective buyers in making informed decisions about property investments
- Applied strong understanding of construction principles to conduct thorough inspections and accurately evaluate the main elements of houses such as structural integrity, roofing systems, appliances functionality, plumbing fixtures, electrical components, and HVAC units.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained a high level of professionalism when dealing with difficult customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
Irrigation Technician
Shaffers Irrigations
Punta Gorda, FL
10.2023 - 06.2024
- Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
- Responded promptly to customer service requests regarding troubleshooting or repair needs.
- Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
- Provided training sessions to clients on how to operate their own irrigation systems properly.
- Performed regular maintenance and repair on irrigation systems to ensure efficient operation.
- Monitored water usage and adjusted the timer settings as necessary to conserve resources.
- Maintained accurate records of all irrigation system components, including timers, pumps, backflow preventers, pressure regulators.
Sales Associate
The Home Depot
Cape Coral
01.2018 - 01.2020
- I worked in two departments: Deliveries and as a cashier
- Ensured timely order fulfillment by organizing clients' online orders, ensuring they were prepared for pick up.
- Focused on efficient and accurate cashiering, prioritizing precision in the checkout process
- Developed strong connections with clients in both positions by demonstrating a passion for customer service.
- Guided customers towards suitable products to meet their specific needs and resolve their issues effectively.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Education
Associates in Architectural Engineering and Construction Technology -
Florida Southwestern State College
Fort Myers08.2022
Associates in General Arts -
Florida Southwestern State College
Fort Myers04.2020
High school -
Florida Southwestern Collegiate high school
Fort Myers04.2020
Skills
- Home inspector License
- Revit
- AutoCAD
- Civil 3D
- MS Office
- BlueBeam
- MS Project
- Sketch up
- Paperwork Processing
- Data Entry
- Technical Support
- Filing
- Multi-Task Management
- Customer Education
- Documentation Management
Languages
- Spanish
- English
References
References available upon request.
Timeline
Irrigation Technician
Shaffers Irrigations
10.2023 - 06.2024
Inspector
ACE Visual Home Inspections Inc.
08.2020 - Current
Sales Associate
The Home Depot
01.2018 - 01.2020
Associates in Architectural Engineering and Construction Technology -
Florida Southwestern State College
Associates in General Arts -
Florida Southwestern State College
High school -
Florida Southwestern Collegiate high school