Alvin Agolla
New York,New Yok
Summary
Reliable Warehouse Assistant with more than a year of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Overview
4
4
years of professional experience
Work History
Warehouse Package Handler
Fedex
12.2022 - 08.2024
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Maintained productivity and accuracy while continuously lifting and unpacking over 50 pounds of delivery packages.
- Prepared and checked outbound shipments for accuracy.
- Managed timely and effective replacement of damaged or missing products.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Minimized packaging time by designing streamlined organization system for delivered items in warehouse.
Sales Associate
Dicks Sporting Goods Distribution Center
10.2021 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Recommended accessories and complementary purchases to boost revenue.
- Answered customer questions about sizing, accessories and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Crew Member
Wendy's Company
01.2021 - 10.2021
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Prepared products following restaurant, health and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service and sales techniques.
- Worked front counter, drive-thru and other areas.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma - General Studies
Santiago High School
Corona, CA05.2014
Skills
- Shipping and Packaging
- Picking and Processing
- Order picking and processing
- Warehouse safety
- Safety processes and procedures
- Cleaning procedures
- Pick lists
- Competitive analysis
Timeline
Warehouse Package Handler
Fedex
12.2022 - 08.2024
Sales Associate
Dicks Sporting Goods Distribution Center
10.2021 - 12.2022
Crew Member
Wendy's Company
01.2021 - 10.2021
High School Diploma - General Studies
Santiago High School