Summary
Overview
Work History
Education
Skills
Timeline
Alvin Alarcon

Alvin Alarcon

4710 Lake Ave #221, Dallas ,TX

Summary

Dynamic and highly reliable professional with extensive experience at Luxor Hall Dallas and Subway Restaurant, excelling in customer service, responsible alcohol service, and food service, Proven ability to enhance guest experiences through effective problem-solving and teamwork, while maintaining compliance with health regulations. Skilled in beverage preparation and staff training, ensuring a positive and organized environment.

Overview

16
16
years of professional experience

Work History

Bartender

Luxor Hall Dallas
01.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Area Supervisor

Subway Restaurants
03.2009 - 07.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

Computer Tech - Programmer

Venezuelan Central University , Caracas, Venezuela
09.1990

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Complex Problem-solving
  • Handling difficult customers
  • Hospitality service expertise
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Team training and development
  • New hire training
  • Beverage preparation
  • Inventory
  • Sales expertise
  • Performance improvement
  • Staff management
  • Order management
  • Food preparation
  • Ordering procedures
  • Fluency in language
  • Dining room management
  • Organizational growth
  • Safe food handling procedures
  • Outstanding customer service
  • Safe service compliance
  • Multilingual in languages
  • Fast learner
  • Teamwork and professionalism
  • Hospitality and guest service
  • Calm and composed

Timeline

Bartender - Luxor Hall Dallas
01.2019 - Current
Area Supervisor - Subway Restaurants
03.2009 - 07.2017
Venezuelan Central University - Computer Tech , Programmer

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