Alvin Alexander
Fort Worth,TX
Summary
Skilled Millwright and multi-faceted technician with a proven track record at Local 1421 and beyond, enhancing customer satisfaction and operational efficiency. Expert in equipment installation and fabrication, coupled with exceptional problem-solving abilities. Achieved significant process improvements and safety compliance, ensuring high-quality service delivery and increased client retention.
Overview
10
10
years of professional experience
Work History
Millwright
Local 1421
08.2023 - Current
- Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
- Used hoisting and rigging equipment to move heavy machinery and equipment.
- Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
- Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
- Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
Culinary NCO
Army
03.2017 - 08.2023
- Enhanced customer satisfaction by implementing effective communication strategies and resolving issues promptly.
- Spearheaded process improvements aimed at reducing overhead costs while maintaining excellent service delivery standards.
- Coordinated company-wide training programs to improve employee skills and enhance overall performance.
- Drove continuous improvement efforts by analyzing performance metrics and identifying areas for optimization.
- Successfully managed crisis situations involving customers or employees, implementing necessary corrective actions swiftly.
Sander
Maaco Auto Body
01.2016 - 03.2017
- Operated sanders, grinders and basic hand tools.
- Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
- Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
- Sanded materials to develop flush and professional finish.
Boat Technician
Johnson’s Fiberglass
06.2015 - 01.2016
- Improved customer satisfaction by providing timely and efficient boat repairs and maintenance services.
- Retained loyal customers by offering flexible scheduling options for routine maintenance appointments and emergency repair services.
- Increased client retention through exceptional communication, understanding their specific needs, and delivering quality service.
- Contributed to successful team collaborations by sharing knowledge on new industry trends, technologies, and best practices with fellow technicians.
Education
Crowley High School
Crowley, TX2015
Skills
- Safety compliance
- Heavy lifting
- Equipment installation
- Fabrication
- Preventive Maintenance
- Parts installation
Timeline
Millwright
Local 1421
08.2023 - Current
Culinary NCO
Army
03.2017 - 08.2023
Sander
Maaco Auto Body
01.2016 - 03.2017
Boat Technician
Johnson’s Fiberglass
06.2015 - 01.2016
Crowley High School
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