Alvin Asihene
Woodbridge,VA
Summary
Results-driven Install Technician with extensive experience at Amazon Web Services, focused on technical installations and troubleshooting. Demonstrated leadership in overseeing projects and guiding teams to ensure efficient execution. Known for optimizing operational efficiency and maintaining rigorous standards, consistently surpassing SLAs through exceptional problem-solving and communication skills. Dedicated to delivering high-quality electrical solutions in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Installation Technician III
Amazon Web Services
Manassas, VA
07.2024 - Current
- Oversaw staff scheduling to align with business demands, ensuring optimal workforce efficiency.
- Analyzed daily metrics to identify areas for improvement, and drive operational excellence.
- Cultivated strong relationships with vendors and partner teams to facilitate the seamless delivery of server racks.
- Proactively addressed and resolved delivery discrepancies, ensuring timely and accurate product receipt to maintain workflow continuity.
Installation Technician II
Amazon Web Services
Manassas, VA
01.2023 - 07.2024
- Led team members in the installation of customer server racks and fiber-optic cable patching, ensuring precision and efficiency.
- Maintained strict adherence to company safety procedures and guidelines while executing job tasks.
- Coordinated cross-functional efforts to facilitate the seamless delivery and deployment of server racks within the data center.
- Oversaw the upkeep of loading docks, inventory, and work PPE to sustain operational readiness and efficiency.
Installation Technician II (Intern)
Amazon Web Services
Manassas, VA
10.2022 - 01.2023
- Led team members in the installation of customer server racks and fiber optic cable patching, ensuring precision and efficiency.
- Maintained strict adherence to company safety procedures and guidelines while executing job tasks.
- Coordinated cross-functional efforts to facilitate the seamless delivery and deployment of server racks within the data center.
- Oversaw the upkeep of tools, test equipment, and work vehicles to sustain operational readiness and efficiency.
Data Center Operations Technician
Metro Systems Inc.
Alexandria, VA
09.2022 - 10.2022
- Performed hardware upgrades on internal system components, including CPUs, memory, hard drives, and network cabling, to enhance system performance and reliability.
- Conducted thorough hardware diagnostics to identify and replace failing components, ensuring optimal data center operations and minimal downtime.
Rack Decom Datatech
Metro Systems Inc.
Alexandria, VA
04.2022 - 09.2022
- Demonstrated expertise in hardware decommissioning, enterprise equipment relocation, and managing network infrastructure.
Education
Bachelor of Science - Information Technology
New Mexico State University
Las Cruces, NM10-2026
Bachelor of Science - Computer Science
Northern Virginia Community College
WoodbridgeBachelor of Science - Information Technology
Strayer University
Washington, DCBachelor of Science - Human Resources Management
Liberty University
Lynchburg, VASkills
- Proficient in Microsoft Office, including Excel, with the ability to manipulate data, and create detailed charts and diagrams
- Strong technical aptitude, with excellent written and verbal communication skills, capable of effectively engaging with individuals across various roles and situations
- Highly analytical, with proven problem-solving abilities to identify and resolve complex technical issues
- Dedicated work ethic, with a commitment to exceeding company SLAs, and willing to put in extra time and effort to ensure operational excellence
Certification
- Security Plus Certification, CompTIA - 2023
Timeline
Installation Technician III
Amazon Web Services
07.2024 - Current
Installation Technician II
Amazon Web Services
01.2023 - 07.2024
Installation Technician II (Intern)
Amazon Web Services
10.2022 - 01.2023
Data Center Operations Technician
Metro Systems Inc.
09.2022 - 10.2022
Rack Decom Datatech
Metro Systems Inc.
04.2022 - 09.2022
Bachelor of Science - Computer Science
Northern Virginia Community College
Bachelor of Science - Information Technology
Strayer University
Bachelor of Science - Human Resources Management
Liberty University
Bachelor of Science - Information Technology
New Mexico State University