Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alvin Ave

Federal Way

Summary

Dynamic Pharmacy Manager with extensive experience at Walgreens Boots Alliance, excelling in medication therapy management and regulatory compliance. Proven track record in enhancing pharmacy operations and staff training, while delivering exceptional patient counseling. Adept at implementing efficient workflows, ensuring safety, and fostering a collaborative environment to optimize patient care.

Overview

27
27
years of professional experience

Work History

Retail Pharmacy Manager

Walgreens Boots Alliance
Tacoma
01.2022 - Current
  • Evaluated patient comprehension of medications, dosage guidelines, interactions, and contraindications.
  • Oversaw daily operations of retail pharmacy to enhance efficiency and customer satisfaction.
  • Interpreted prescription orders from authorized prescribers to ensure accurate medication preparation and delivery.
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Collaborated with healthcare providers to develop and implement patient-specific medication plans.
  • Participated in continuing education to stay current with new medications, technology, and pharmacy practices.
  • Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.

Pharmacy Supervisor

Franciscan Pharmacy St Clare
Lakewood
12.2008 - 12.2021
  • Developed standard operating procedures for the pharmacy operations team.
  • Provided direct supervision to pharmacy staff and ensured compliance with applicable laws, regulations, and policies.
  • Analyzed workflow processes within the pharmacy and identified opportunities for efficiency gains.
  • Assisted in resolving customer complaints or inquiries in a timely manner.
  • Trained new employees on proper safety protocols related to the handling of drugs and hazardous materials.
  • Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
  • Ensured that all pharmacists were properly licensed by their respective state boards.
  • Resolved customer issues and complaints in a timely manner.
  • Reviewed prescriptions for accuracy prior to filling them out for customers.
  • Communicated regularly with physicians regarding medication orders and patient needs.
  • Calibrated equipment used in the compounding process.
  • Reviewed documents such as labels, packaging instructions, and patient profiles prior to release of product.
  • Prepared and compounded pharmaceutical products according to prescriptions and standards.
  • Developed standard operating procedures for compounding processes.
  • Provided technical support to colleagues on proper use of compounding equipment.
  • Trained personnel on proper techniques for mixing medications and using compounding equipment.
  • Performed routine maintenance of all compounding equipment.

Pharmacy Supervisor

Franciscan Pharmacy
Tacoma
09.2006 - 12.2008
  • Organized weekly meetings with pharmacy staff members to discuss current projects or issues.
  • Provided direct supervision to pharmacy staff and ensured compliance with applicable laws, regulations, and policies.
  • Conducted performance reviews for pharmacy technicians and provided feedback on areas of improvement.
  • Analyzed workflow processes within the pharmacy and identified opportunities for efficiency gains.
  • Assisted in resolving customer complaints or inquiries in a timely manner.
  • Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
  • Resolved customer issues and complaints in a timely manner.
  • Reviewed prescriptions for accuracy prior to filling them out for customers.
  • Communicated with patients with compassion while keeping medical information private.
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
  • Interviewed applicants for job positions, providing insight to professionals on which candidates would add diversity and talent to pharmacy team.

Pharmacist

Omnicare
Kirkland
07.1998 - 10.2001
  • Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
  • Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Verified accuracy of prescription labels before dispensing medications.
  • Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
  • Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
  • Performed quality assurance and medication safety checks to minimize errors and adverse drug events.

Education

Bachelor of Science - Pharmacy

University of Medical Sciences
Hungary
01-1988

Skills

  • Medication therapy management
  • Regulatory compliance
  • Medication counseling
  • Staff training
  • Immunizations
  • Pharmacy operations
  • Medication compounding

Timeline

Retail Pharmacy Manager

Walgreens Boots Alliance
01.2022 - Current

Pharmacy Supervisor

Franciscan Pharmacy St Clare
12.2008 - 12.2021

Pharmacy Supervisor

Franciscan Pharmacy
09.2006 - 12.2008

Pharmacist

Omnicare
07.1998 - 10.2001

Bachelor of Science - Pharmacy

University of Medical Sciences

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