Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Alvin Avila

Midland,SD

Summary

- Dynamic Telemarketer with many years of experience in human relations, marketing, and management. Customer focused with excellent communication and interpersonal skills. Strong leader to remain highly organized in fast-paced and changing environment.

- Persuasive professional with expertise in outbound cold calling. Approaches every call with fresh mindset and tenacity to reach even toughest customers. Proven expertise in achieving sales goals.

- Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience

Work History

Phone Sales Representative

Verizon
Midland, TX
02.2024 - 11.2024
  • Processed transactions using a point-of-sale system.
  • Conducted product demonstrations to highlight features and benefits.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used technology resources to assist customers in locating and selecting items.
  • Maintained records related to sales for store management.

Supermarket Employee

HEB Grocery Store
Midland, TX
11.2021 - 09.2023
  • Answered customer questions and provided store information.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Movie Theatre Redemption Center Employee

Cinergy Cinemas
Midland, TX
08.2020 - 10.2021
  • Complied with all health and safety regulations while performing job duties.
  • Verified that all coupons were valid prior to processing them into the system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Greeted customers and responded to informational requests.
  • Scanned items and checked pricing on cash register for accuracy.

Education

Bachelor of Business Administration - Business Economics

The University of Texas Permian Basin
Odessa, TX
04-2024

Skills

  • Performance-driven
  • Goal oriented
  • Sales strategies
  • Effective communication
  • Sales support
  • Sales proficiency
  • Professional communication
  • Customer service
  • Team building

Affiliations

  • I love to workout, and run
  • I am a christian so I love to get closer to God
  • I am a family person, and definitely a people person

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • As I graduated high school alone I managed to break school records in cross country, and distance track. And I was able to go to the university of texas of the Permian basin to continue my love and passion in distance running. My love for running till this day shows great discipline, and hardworking mentality

Timeline

Phone Sales Representative

Verizon
02.2024 - 11.2024

Supermarket Employee

HEB Grocery Store
11.2021 - 09.2023

Movie Theatre Redemption Center Employee

Cinergy Cinemas
08.2020 - 10.2021

Bachelor of Business Administration - Business Economics

The University of Texas Permian Basin

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Alvin Avila