My career aspiration is to leverage demonstrated leadership skills and team building experience to meet and exceed goals within the organization. This will address my personal and professional goals to develop to my fullest potential through stretch assignments and long-term career planning.
Overview
8
8
years of professional experience
Work History
FedEx Delivery Driver
Fed Ex Ground
Anderson , SC
07.2024 - Current
Handled merchandise in accordance with product handling standards.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Transported and safely delivered items to prevent damage or loss.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Notified customers of delays to decrease calls to support.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Reported mechanical problems encountered with vehicles to dispatch.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Adhered to all applicable traffic laws while driving delivery vehicle.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Determined optimal routes based on GPS application information and knowledge of local routes.
Navigated routes with relevant map programs and GPS systems.
Training Manager
TTI
Anderson, SC
05.2023 - 07.2024
Conducted assessments to determine skill gaps of existing personnel.
Benchmarked learning and development strategies using industry best practices.
Developed training materials, including manuals, guides and handouts.
Analyzed data to evaluate effectiveness of current training program offerings.
Organized manuals, multimedia visual aids and other educational materials to aid training.
Coordinated with managers to identify skill or knowledge gaps and implement training needs.
Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Master Trainer Lead
TTI
Anderson , SC
01.2020 - 05.2023
Supervised and coordinated activities for training department
Write and create training materials, including designed documents, project plans, leader guides, participant guides, evaluations, class exercises, and handouts
Prepare and complete routine production reports for divisional leadership
Facilitate Tier 1 Leadership meetings with direct reports
Invited to participate in Tier 3 Leadership meetings with Operations and Distribution Managers
Ensure compliance with and foster positive safety culture throughout operations
Evaluate instructor performance and the effectiveness of training program
Provide recommendations for improvement
Handle multiple projects and demonstrate strong project management skills
Good training in delivery skills and presentation skills
Strong project management skills including interpersonal, problem-solving, and critical thinking skills
Certified equipment trainer & operator on the follow Powered Industrial trucks: Reach Truck, Order Picker, Stand-up Counterbalance, Stand-up Clamp, Center Rider, Tugger, Pack Mule, Scissor Lift
Construction Worker
Self-Owned Lawn Care Service
04.2017 - 03.2019
Duties were Grading (prepared ground for concrete to be poured down)
Operated a Bobcat, to move dirt
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately
Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site
Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly
Maintained clean and organized job sites, contributing to a safe working environment for all employees
Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage