Alvin Brown

• Working as an Orthotic Technician at the Prosthetic & Sensory Aid Service (P&SAS) Department assisting patients, family members, healthcare personnel, and vendors with various inquiries
• Provides patient care and support services to adult veteran population
• Fabricated prosthetic devices by following corporate rules, internal guidelines and patient specifications to optimize fit and produce high-quality work.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Performs thorough chart reviews, assessing investigating the medical conditions, interviewing the patients, formulating treatment plans, measuring/ casting the patients conveying the treatment plans, fabricating/ ordering the appropriate device, fitting / delivering the devices, educating the patients and caretakers, assessing the outcome, and provides follow up care.
• Properly fits, dispenses & adjusts prefabricated orthotic devices, aid patients in daily living by supporting weakened or abnormal limbs & joints
• Independently provide direct patient care.
• Select the appropriate soft goods products based on materials, designs, and medical conditions.
• Monitor, receives, tracks, interprets, and analyzes Prosthetics Consults
• Completes a veteran record transaction on the patients medical record to ensure proper documentation and correct items are recorded
• Knowledgeable with VISTA and its functions, to include entry, edit, and retrieval of veteran's consults, records, and inventory items
• Utilized CPRS (Computerized Patient Record System) and maintained patient confidentiality
• Uses personal recovery experiences to model coping

techniques and recovery tolls to coach veterans to

relevant skills need for self-management of their health

conditions and pursuit of their personal wellness.

• Serves as recovery agent by providing and advocating

for effective wellness and holistic, recovery based servies that aid veterans in daily living.

Informs veterans about VA and community supports and

resources including how to effectively utilize them in the

recovery and wellness process.

• Used cleaning chemicals following proper guidelines.
• Interacted pleasantly with clients and guests when performing daily duties.
• Maintained and organized cleaning supplies stock.
• Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
• Communicated with maintenance team on damages to repair.
• Responsible for meticulous upkeep of grounds,amenities, building exteriors and leasing office, parking lots & other community buildings