Alvin Chau
Watsonville,California
Summary
Meticulous server with 3+ years of service experience, excellent at juggling multiple tasks and working under pressure.
Overview
3
3
years of professional experience
Work History
Server and Cashier
Royal Donuts and Burgers
Mission Viejo, CA
2011.06 - 2014.01
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Strictly followed all cash, security, inventory and labor policies and procedures
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Reported to each shift on time and ready to work
- Diligently restocked work stations and display cases.
Server/Cashier
Scott's Donuts
Mission Viejo, CA
2012.10 - 2013.11
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Strictly followed all cash, security, inventory and labor policies and procedures
- Reported to each shift on time and ready to work
- Diligently restocked work stations and display cases
- Performed all position responsibilities accurately and in a timely manner.
Education
Associate of Science - Chemistry
Saddleback College
Associate of Science - Chemistry
Cabrillo College
Skills
- Motivated self-starter
- Flexible schedule availability
- Honest, trustworthy and punctual
- Knowledge of inventory practices
- Excellent multi-tasker
- Service-oriented team player
- Proficient in customer service
- On time and reliable
Timeline
Server/Cashier
Scott's Donuts
2012.10 - 2013.11
Server and Cashier
Royal Donuts and Burgers
2011.06 - 2014.01
Associate of Science - Chemistry
Saddleback College
Associate of Science - Chemistry
Cabrillo College