Alvin Dionicio
Orlando,Florida
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
4
4
years of professional experience
Work History
Network Operation Technician
L3Harris
10.2022 - Current
- 24/7/365 Monitoring of all L3Harris LMR components including: RF, multisite, simulcast, dispatch, consoles, gateways, NSS equipment servers
- Network infrastructure provided with system
- Documenting and dispatching all critical, major and minor alarms in Regional Network Manager, based on customer dispatching of all call tree
- Monthly reporting of all alarm work orders, and equipment involved.
- Supported users both local and by phone with problem resolution and education.
- Performed necessary maintenance to support network availability.
Network Operation Technician
Communications International, Inc.
10.2021 - 10.2022
- 24/7/365 Monitoring of all L3Harris LMR components including: RF, multisite, simulcast, dispatch, consoles, gateways, NSS equipment servers
- Network infrastructure provided with system
- Documenting and dispatching all critical, major and minor alarms in Regional Network Manager, based on customer dispatching of all call tree
- Monthly reporting of all alarm work orders, and equipment involved.
- Supported users both local and by phone with problem resolution and education.
- Performed necessary maintenance to support network availability.
Computer Repair Technician
United Data Technologies
02.2021 - 10.2021
- Repaired different types of laptops from Dell, HP, Lenovo
- We repaired everything on the assign computers from Motherboard, Screens, Speakers, Ect.
- Computer Repaired per day average 15
- We repaired school laptops from multiple counties in Florida.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Disassembled computers to perform diagnostics and check for repair needs.
Education
Cyber Security Certificate -
Osceola Technical College
Kissimmee, Florida03.2021
High School Diploma -
Cypress Creek High School
Orlando, Florida05.2011
Skills
- Security Occupational Completion Point Certificate 140hours
- Network Occupational Certificate of Completion 600 Hours
- Cyber Security Associate Occupational Certificate
- Troubleshooting
- Program Reimaging
- Device Configuration
- Monitor Operation
- Maintaining Network
- Ticketing Systems and Dispatching
- Network configuration
Timeline
Network Operation Technician
L3Harris
10.2022 - Current
Network Operation Technician
Communications International, Inc.
10.2021 - 10.2022
Computer Repair Technician
United Data Technologies
02.2021 - 10.2021
Cyber Security Certificate -
Osceola Technical College
High School Diploma -
Cypress Creek High School
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