Alvin Frigillana
Arlington,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Trainer
Super Star Car Wash
Arizona, Colorado, And Texas
04.2023 - Current
- Increased sales team productivity by developing and implementing comprehensive training programs.
- Enhanced employee retention through ongoing coaching and mentoring for newly hired sales professionals.
- Streamlined onboarding process for new hires, ensuring proper training in product knowledge, sales techniques, and company policies.
- Improved overall team performance by conducting regular assessments and providing constructive feedback on individual progress.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
- Provided coaching and mentoring to employees.
Sales Manager
ASAP Credit Solutions
Phoenix, AZ
05.2020 - 01.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Internet Sales Manager
Peoria Nissan
Peoria, AZ
09.2018 - 05.2020
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
- Analyzed website performance metrics, identifying areas for improvement to enhance user experience.
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Trained sales staff on company procedures and salesmanship.
Car Salesperson
Avondale Dodge
Avondale, AZ
07.2017 - 09.2018
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Enhanced dealership reputation through active involvement in community events and charitable organizations.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
Education
Associate of Science - Electromechanical Engineering Technologies
Refrigeration School Inc
Phoenix, AZSales Development
Grant Cardone University
OnlineSkills
- Sales team training
- Sales Planning
- Individualized Instruction
- Program Monitoring and Tracking
- Role Playing
- Objection handling
- Closing Techniques
Timeline
Sales Trainer
Super Star Car Wash
04.2023 - Current
Sales Manager
ASAP Credit Solutions
05.2020 - 01.2023
Internet Sales Manager
Peoria Nissan
09.2018 - 05.2020
Car Salesperson
Avondale Dodge
07.2017 - 09.2018
Associate of Science - Electromechanical Engineering Technologies
Refrigeration School Inc
Sales Development
Grant Cardone University