Alvin Holmes
Lawrence,KS
Summary
Highly organized, detail-oriented, and successfully manages projects, plans productions, and leads teams. Experienced in budget management and client engagement.
Overview
8
8
years of professional experience
Work History
Service Supervisor, Director of Kitchen Operations, Talent Acquisition Manager
Texas Roadhouse
01.2019 - Current
- Managed and retained team of over 120 employees, maintaining increasing retention rate over 18-month tenure
- Implemented innovative marketing strategies, including strategic partnerships and employee development programs
- Designed and executed metric systems to improve inventory accuracy, reduce waste, and boost sales performance
- Responsible for armored cash drops and cash accountability
- Performed troubleshooting for computers and other business devices
- Collaborate with corporate IT to fix more advanced computer issues
- Maintained financial data in several business areas
- Developed conflict resolution skills as result of handling workplace disputes
- Exercised agile mindset in dynamic work environment
- Recruited and trained 30+ employees
- Helped organize and plan event logistics
- Communication Skills
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Monitored team's performance and gave feedback when necessary.
Intern Police Officer
Council Grove Police Department
05.2021 - 08.2021
- Led data management effort to reduce amount of impounded vehicles
- Utilized problem-solving skills to track vehicle ownership
- Revamped vehicle impound system, leading to 92% reduction in vehicle inventory
- Maintained effective communication with public while being mindful of power roles
- Patrolled and secured various shifts, demonstrating commitment to community safety
- Participated in critical emergency response scenarios and contributed to 15 arrests, 50 routine stops, and 7 successful drug confiscations.
- Sorted and organized files, spreadsheets and reports.
Manager and Crew Leader
Dairy Queen
01.2016 - 01.2019
- Managed daily operations and team of 15+ employees
- Consistently met or exceeded customer service and sales targets
- Revamped efficiency programs, reducing onboarding time by 30% and improving service quality
- Recruited and trained 15+ employees
- Applied operational business knowledge to meet customer needs
- Spearheaded inventory control initiatives, reducing wastage by 20%.
Education
Bachelor of Science - Sociology
KANSAS STATE UNIVERSITY
Manhattan, KS05.2022
Skills
- Personal Skills:
- Leadership, Communication, Collaboration, Public Speaking, etc
- Technical Skills:
- Canva, Adobe, Microsoft Suite, Power BI, Tableau, etc
Timeline
Intern Police Officer
Council Grove Police Department
05.2021 - 08.2021
Service Supervisor, Director of Kitchen Operations, Talent Acquisition Manager
Texas Roadhouse
01.2019 - Current
Manager and Crew Leader
Dairy Queen
01.2016 - 01.2019
Bachelor of Science - Sociology
KANSAS STATE UNIVERSITY
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