Accomplished Director of Day and Employment Services at Innovative Resources for Independence, adept in financial planning and team leadership. Excelled in enhancing operational efficiency and fostering interdepartmental communication. Proven track record in crisis management and compliance, significantly improving organizational processes and staff development. Demonstrates exceptional public speaking and problem-solving skills, driving innovation and strategic partnerships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Day and Employment Services
Innovative Resources for Independence
Queens Village
02.2022 - Current
Prepared presentations for board meetings summarizing key developments within the company.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Partnered with staff to create professional development plans to support personal and business growth.
Developed policies and procedures to ensure compliance with corporate standards.
Coordinated activities with other departments to expedite work and improve collaboration.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Formed and sustained strategic relationships with clients.
Reviewed internal reports and identified areas of risk or potential cost savings.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Managed budgeting and financial planning processes for the organization.
Served as a public spokesperson at industry events or conferences.
Managed annual budgeting process, including forecasting and financial planning.
Managed crisis situations to minimize impact on operations and reputation.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Assistant Director of Day and Employment Services
Innovative Resources for Independece
Queens Village
04.2019 - 02.2022
Conducted performance evaluations and recommended areas for improvement.
Oversaw purchasing and inventory to retain physical assets.
Conducted training sessions on new processes or products for internal staff members.
Implemented quality control measures to uphold company standards.
Created and maintained reports on operational performance metrics.
Prepared reports and presentations for executive leadership review.
Collaborated with other departments to improve interdepartmental communication.
Delegated work to staff, setting priorities and goals.
Created training materials for new employees on company policies and procedures.
Program Coordinator
ACLD
Hauppauge
11.2012 - 08.2019
Prioritized and organized tasks to efficiently accomplish service goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Maintained up-to-date records related to program activities.
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Developed and implemented program activities according to established goals and objectives.
Day Program Supervisor
ACLD
Hauppauge
09.2008 - 11.2012
Encouraged positive behavior among participants through reward systems and positive reinforcement techniques.
Promoted a safe environment within the day program by monitoring activities at all times.
Conducted regular assessments of participants' needs and updated service plans accordingly.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Maintained accurate records of participants' progress in accordance with regulations and guidelines.
Education
Master of Science - Human Services Leadership
St. Joseph's College
New York
05-2019
Bachelor of Science - Political Science
Dowling College
New York
05-2005
Skills
Financial planning
Compliance management
Operational efficiency
Public speaking
Performance evaluation
Employee training
Interdepartmental communication
Team leadership
Crisis management
Risk assessment
Problem-solving
Certification
AMAP Certified
Certified SCIP Trainer
CPR/First Aid Certified
Certified in Fetal Alcohol Syndrome
Affiliations
Active Bowler and Professional Wrestler
References
References available upon request.
Timeline
Director of Day and Employment Services
Innovative Resources for Independence
02.2022 - Current
Assistant Director of Day and Employment Services
Innovative Resources for Independece
04.2019 - 02.2022
Program Coordinator
ACLD
11.2012 - 08.2019
Day Program Supervisor
ACLD
09.2008 - 11.2012
AMAP Certified
Certified SCIP Trainer
CPR/First Aid Certified
Certified in Fetal Alcohol Syndrome
Master of Science - Human Services Leadership
St. Joseph's College
Bachelor of Science - Political Science
Dowling College
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