Alvin Huynh
Stanton,CA
Summary
Enthusiastic Intake Operator willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Intake Operator
IRhythm Technologies Inc.
12.2021 - Current
- Data Entry, accurately input data from patient symptom log into a online program to cut down paperwork for doctors
- Quality Control, able to inspect the quality of products to be forward into reuse
- Receiving, received product for processing for departments
Host
Gen Korean BBQ
09.2021 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Accommodated special seating requests for guests to enhance satisfaction.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
- Promoted business loyalty by fostering positive customer relationships.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Monitored seating area and checked restrooms regularly to keep spotless.
Guest Services Associate
Target
09.2017 - 06.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Engaged guests entering facility and offered to assistance with wayfinding.
- Assisted guest with purchasing and their returns
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Handled customer complaints to satisfy and retain guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Managed cash flows, audited tills and receipts and upheld store policies to increase profits.
Education
High School Diploma -
Rancho Alamitos High School
Garden Grove, CA06.2017
Skills
- Shipping and Receiving
- Inventory Management
- Teamwork and Cooperation
- Safety Procedures
- Attention to Detail
- Relationship Building
Timeline
Intake Operator
IRhythm Technologies Inc.
12.2021 - Current
Host
Gen Korean BBQ
09.2021 - 12.2021
Guest Services Associate
Target
09.2017 - 06.2021
High School Diploma -
Rancho Alamitos High School