ALVIN JAMES STILLWELL III
Spokane
Summary
Healthcare administration professional offering 25+ years of experience contributing to the care, assistance, and support of residents in assisted living and long-term care. Capable of providing leadership and direction to any team of business professionals, including department and office managers, supervisors, and all supporting nurses, medical technicians, and administrative staff. Solid operations and financial management abilities, having handled staffing, employee training, scheduling, budgeting, supply chain management, and public relations. Highly attuned to the specialized needs of the elderly and long-term care patients, with a passion for delivering top-quality care in a personalized, supportive environment. As well as business operations, marketing events, and customer service.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Health and Medical Program Specialist
Community Colleges of Spokane
01.2022 - 01.2023
- Building and maintaining class schedule, Phlebotomy and HCA program.
- General office duties, customer services, customer retention, ordering supplies, answering phone calls, and instructor contracts.
Owner/Resident Manager
Vesta Adult Family Homes
09.2013 - 01.2023
- Opened Vesta Adult Family Homes in September of 2013 as the Resident Director.
- Duties of operations includes but not limited to human resources, staff relations, training, meetings, scheduling, census, budgets, and sales.
- Ran a continuous recruiting and hiring campaign that ensured adequate staffing relative to resident needs.
- Managed all paperwork and protocols to comply with local, state, and Federal regulations.
Adjunct Instructor
SCC
01.2015 - 01.2022
- As an Instructor at SCC I teach Adult Family Home Administrator Course, as well as Mental Health, Dementia, Home care aid course, and excellence in Adult Education.
Residence Director
Assisted Living Concepts
05.2011 - 01.2012
- Opened Windriver House in May of 2011 as the Residence Director.
- Duties of operations includes but not limited to human resources, staff relations, training, meetings, scheduling, census, budgets, and sales.
- Ran a continuous recruiting ad and hiring campaign that ensured adequate staffing.
- Managed all paperwork and protocols associated with local, state, and Federal regulations.
Assistant Executive Director
COOPER GEORGE
Spokane
01.2008 - 01.2009
- Company Overview: Healthcare organization providing assisted living and elderly care.
- Orchestrated a broad range of functions and projects on behalf of the Executive Director, including human resources, staff relations, training, meetings, and scheduling.
- Ran a continuous recruiting and hiring campaign that ensured adequate nursing staff relative to resident needs.
- Managed all paperwork and protocols to comply with local, state, and Federal regulations.
- Managed the Nursing Department, Housekeeping, and Laundry.
- Healthcare organization providing assisted living and elderly care.
- Created a training curriculum around the purchase, receipt, and dispensation of medications.
- Nominated for Who’s Who among Executives & Professionals
Health Unit Coordinator / Manager
COOPER GEORGE
01.2007 - 01.2008
- Managed a health care unit that provides daily operating support, medication, and assistance to multiple residents.
- Handled medication and supplies, staffing, medical recordkeeping, and administration.
- Arranged doctor’s appointments, testing, and other medical procedures for residents.
- Maintained operating protocols in accordance with Continuous Quality Improvement (CQI) and safety regulations.
- Recruited, hired, and trained new nurses and administrative personnel.
- Earned the Level One National Administrator Certification.
- Secured HIPAA Certification in The Privacy Rule and Health Care Practice.
Certified Medical Technician / Certified Nursing Assistant
Emeritus Senior Living
Spokane
01.2002 - 01.2007
- Provided care, and support to up to 25 residents of this national facility for retirement, assisted living, and long-term care.
- Administered diabetic testing, and medications.
- Provided assistance with daily hygiene, meals, exercise, and other living needs.
- Delivered consistent quality and personal touch.
Nurse / NAC Recruiter
TECHGROUP INC.
Spokane
01.2001 - 01.2002
- Managed a recruiting process focused on Certified Nursing Assistants.
Certified Nursing Assistant
ST. LUKES EXTENDED CARE
Spokane
01.2000 - 01.2001
- Cared for patients in the Sub Acute department.
Education
MBA - Minor in Healthcare Administration
University of Phoenix
Spokane, Washington 06.2009 - 06.2011
Bachelor of Science - Healthcare Administration, Minor in Long Term Care
University of Phoenix
Spokane, WA 10.2007 - 06.2010
Skills
- Healthcare administration
- Operations management
- Financial management
- Clinical service management
- Materials management
- Labor efficiency
- Supply chain management
- Healthcare revenue cycle
- HIPAA
- Regulatory compliance
- Team building
- Team management
- Recruiting
- Hiring
- Staff training
- Public relations
Training
- Nursing Assistant Training Program
- Interventions with Alzheimer Patients
- Fundamentals of Caregiving
- Nurse Delegation – Focus on Diabetes
- Level One National Administrator Certification
- HIPAA Certification in the Privacy Rule and Health Care Practice
- Train the Trainer Dementia & Mental Health
- Lay Responder First Aid and CPR/AED Instructor
- Train the Trainer Adult Family Homes
Timeline
Health and Medical Program Specialist
Community Colleges of Spokane
01.2022 - 01.2023
Adjunct Instructor
SCC
01.2015 - 01.2022
Owner/Resident Manager
Vesta Adult Family Homes
09.2013 - 01.2023
Residence Director
Assisted Living Concepts
05.2011 - 01.2012
MBA - Minor in Healthcare Administration
University of Phoenix
06.2009 - 06.2011
Assistant Executive Director
COOPER GEORGE
01.2008 - 01.2009
Bachelor of Science - Healthcare Administration, Minor in Long Term Care
University of Phoenix
10.2007 - 06.2010
Health Unit Coordinator / Manager
COOPER GEORGE
01.2007 - 01.2008
Certified Medical Technician / Certified Nursing Assistant
Emeritus Senior Living
01.2002 - 01.2007
Nurse / NAC Recruiter
TECHGROUP INC.
01.2001 - 01.2002
Certified Nursing Assistant
ST. LUKES EXTENDED CARE
01.2000 - 01.2001