Hi, I’m
ALVIN LUSTER
Vice President of New Facility Implementation
Franklin,TN
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
8
years of professional experience
Work History
Landmark Recovery
Vice President of New Facility Implementation
11.2022 - Current
Job overview
- Established performance goals for department and provided methods for reaching milestones.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Designed and implemented timeframes for all tasks associated with opening new facilities. This includes using Smartsheets to map out all tasks associated with each milestone for the Implementation phase of opening a new facility. This was used by the Director of Implementation to hold team members accountable for meeting goals and deadlines.
- Used available data and formulas to reorganize supply and furniture ordering lists for new facilities to stay within budget. These sheets are now pre-populated with each new acquisition and can be fine tuned during the Implementation process in order to maintain control over budget.
- Developed relationships during my time as Director of New Facility Implementation, which have been cultivated and maintained during my time as Vice President of Implementation, with vendors for facility signage, security, cameras and safety and sanitary needs. These relationships have been passed on to responsible team members and have been effective when our team has been up against tight timeframes.
- Improved relationships with Regional Vice Presidents of Operations and continue to coordinate and provide assistance to existing facilities in need on an ongoing basis.
Landmark Recovery
Director of New Facility Implementation
03.2022 - 11.2022
Job overview
- Managed New Facility Implementation team throughout opening of three facilities
- Prepared and delivered various training to new Implementation team members
- Revitalized Furniture and Supply process by restructuring and redesigning facility analysis, furniture and supply ordering and delivery collaboration procedures
- Reviewed program plans to develop and coordinate activities
- Recruited, trained, and supervised Implementation department staff
- Analyzed new facility needs and established priorities for daily operations
- Assigned and reviewed work of Facility Implementation Managers,
- Operation Implementation Managers, Regional Engagement Consultants,
- Regional Nursing Consultants and Regional Clinical Consultants
- Maintained knowledge of changes in Landmark's policies and procedures
- Met with stakeholders weekly to collaborate new facility openings.
Landmark Recovery
Regional Nursing Consultant
08.2021 - 03.2022
Job overview
- Trained new facility nursing staff on responding emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions
- Trained new facility nursing staff to help patients feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Ensured new facility nursing staff was competent in assessing patient conditions, monitoring behaviors, and updating supervising providers with observations and concerns
- Collaborated with pharmacy and laboratory services to plan or implement programs within new facilities
- Achieved Implementation goals and objectives by instituting all new
- Landmark policies and procedures during new facility openings
- Coordinated with other Implementation Team members, home office staff and new facility staff to ensure successful facility openings
- Assisted new facility nursing staff with stocking nursing stations and medication rooms with all necessary supplies.
Praxis Recovery by Landmark
Interim Director of Nursing
06.2021 - 08.2021
Job overview
- Assessed competency of nursing staff to promote quality, continuity, and safety
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures
- Implemented changes needed to correct deficiencies found during government inspections
- Coordinated nursing services in compliance with government regulations and policies set by Landmark Recovery
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift
- Developed and maintained nursing staffing schedule in accordance with budget mandates and Landmark Recovery nursing policy standards
- Communicated with patients with compassion while keeping medical information private
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
- Recruited, hired, and coordinated training of new nursing staff.
Landmark Recovery
Psychiatric Registered Nurse
01.2021 - 06.2021
Job overview
- Recorded comprehensive patient histories and coordinated care with multi-disciplinary team members
- Managed vital sign monitoring, medication administration and patient behavior assessments
- Documented all medications administered to patients, following instructions from providers
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety
- Collaborated with providers to get patients necessary medications
- Managed seventy-two patients' care during overnight shift with minimal support staff
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.
Vertical Home Health
Director of Clinical Services
06.2020 - 01.2021
Job overview
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff, and other stakeholders
- Interviewed applicants and made recommendations for new hires
- Improve policies and procedures through development, implementation, revision, and evaluation of new protocols
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to oversee various responsibilities
- Coordinated weekly work schedules for department employees
- Introduced new departmental policies and oriented staff to facilitate adoption of changes
- Improved medical equipment competencies and care best practices through various ongoing learning options
- Communicated with patients with compassion while keeping medical information private
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Transitions Hospice
Regional Nursing Coordinator
10.2018 - 06.2020
Job overview
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data, and maintained confidentiality of patient information
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in patients' homes or other facilities
- Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping, and professional communication
- Developed, implemented, and adjusted patient care plans in response to new symptoms or developments
- Reviewed and completed admission and discharge assessments
- Mediated between patients and families by providing health information and addressing questions and concerns
- Responded to emergency situations with speed, expertise, and level- headed approaches to provide optimal care, support, and life-saving interventions
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
- Administered oral, IV and intra-muscular medications and monitored patient reactions
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Education
MedTech College
Associate of Science from Registered Nursing
07.2014
Liberty University
Bachelor of Arts from Music Ministry
04.2004
Skills
- Critical Thinking
- Process Improvement
- Rules and Regulations
- Partnerships and Affiliations
- Coaching and Mentoring
- Performance Monitoring and Evaluation
- Strategic Planning
- Verbal and Written Communication
Timeline
Vice President of New Facility Implementation
Landmark Recovery
11.2022 - Current
Director of New Facility Implementation
Landmark Recovery
03.2022 - 11.2022
Regional Nursing Consultant
Landmark Recovery
08.2021 - 03.2022
Interim Director of Nursing
Praxis Recovery by Landmark
06.2021 - 08.2021
Psychiatric Registered Nurse
Landmark Recovery
01.2021 - 06.2021
Director of Clinical Services
Vertical Home Health
06.2020 - 01.2021
Regional Nursing Coordinator
Transitions Hospice
10.2018 - 06.2020
MedTech College
Associate of Science from Registered Nursing
Liberty University
Bachelor of Arts from Music Ministry