Alvin Manbodh
New Market,MD
Summary
Strategic Operations Manager with over 18 years of experience leading and overseeing a Specialty Logistics Operations and Critical Business activity. Strong history of devising precise and targeted business operations plans, managing Maryland, Virginia, and Washington DC areas, reviewing performance, and driving change. A forward-thinking leader with expertise in setting goals, quality standards, and strong initiatives while leading quick and efficient attainment of objectives.
Overview
24
24
years of professional experience
Work History
Operations Manager
Thermo Fisher Scientific
05.2023 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Handled staff training initiatives to upskill the workforce to meet dynamic industry demands.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality
Director, Transportation & Warehouse Operations
BIOCAIR INC.
08.2021 - 12.2022
- Manage, support, mentor, and motivate the Transport and Warehouse Operations personnel with BIOCAIR US Operations
- Collaborate with the Operations Development Director in the development of performance goals and long-term operational plans.
- Set strategic goals for operational efficiency and increased productivity.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Liaise with the Business Development Team to identify the growing needs of the Transport & Warehouse Operations department.
- Liaise with the Operations Project Manager regarding the Transport Operations’ needs to ensure new facilities, whether for a new office or office re-location, can meet expectations.
- Build and maintain relationships with all departmental heads and external partners to ensure success in future collaborative efforts.
- Act as an advocate of positive change, promoting a team culture of reflective learning and continuous improvement within the US operation while spearheaded innovative approaches.
Station Operations Manager
World Courier Inc.
06.2010 - 08.2021
- Improving operational systems, processes, and policies in support of better reporting
- Trained employees on proper procedures and strategies to improve productivity while Managing Cold Chain Requirements
- Complying with TSA and FDA regulations
- Maximizing employee morale, productivity, efficiency and retention while maintained friendly work environment.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Senior Operations Supervisor
World Courier Inc.
08.2005 - 06.2010
- Coached new employees on operational procedures
- Identified and recommended changes to existing processes to improve accuracy and efficiency
- Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing
- Reviewed established business practices and improved processes to increase efficiencies.
- Assessed and targeted customer needs to forge and cultivate productive relationships
Medical Billing Specialist
A. Samanga & Associates
01.2000 - 07.2005
- Accurately posted surgeries, hospital visits and payments for assigned carriers
- Liaised between patients, insurance companies, and billing office.
- Trained new employees on multiple medical billing programs and data entry software
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Communicated effectively and extensively with other departments to resolve claims issues.
Education
Bachelor of Science -
LaGuardia Community College of The City University of New York
Long Island City, NY06.2023
Skills
- Supply chain distribution
- Risk analysis and management
- Employee relations
- Continuous Improvement
- Logistics management
- Natural Leader
- Strategic planning
- Results-oriented
- Organized
- Unsurpassed work ethic
- Operations management
- Detail-oriented
- Supply chain logistics
- Superb time management skills
- Life Sciences
Timeline
Operations Manager
Thermo Fisher Scientific
05.2023 - Current
Director, Transportation & Warehouse Operations
BIOCAIR INC.
08.2021 - 12.2022
Station Operations Manager
World Courier Inc.
06.2010 - 08.2021
Senior Operations Supervisor
World Courier Inc.
08.2005 - 06.2010
Medical Billing Specialist
A. Samanga & Associates
01.2000 - 07.2005
Bachelor of Science -
LaGuardia Community College of The City University of New York