Summary
Overview
Work History
Education
Skills
Websites
Training
Timeline
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ALVIN NGUYEN

SUGAR LAND,TX

Summary

Proven leader with extensive experience in managing restaurant operations at Reel Seafoods, ensuring high customer satisfaction and adherence to health standards. Excelled in staff training and performance management, demonstrating strong analytical skills through proficient use of Power BI and MS Office Suite. Achieved significant improvements in service efficiency and team compliance at Uptown Sushi.

Overview

4
4
years of professional experience

Work History

Manager

Reel Seafoods
Houston, Texas
01.2023 - Current
  • Oversee daily restaurant operations to ensure efficient service and customer satisfaction
  • Manage staff scheduling, training, and performance to ensure high-quality service
  • Ensure adherence to health, safety, and cleanliness standards in the restaurant
  • Handle customer complaints and concerns in a professional and timely manner

Head Server

Uptown Sushi
Houston, Texas
01.2021 - 07.2022
  • Monitored and mentored new servers to ensure efficient dining operations
  • Ensured server staff compliance with restaurant attendance and uniform policies
  • Coordinated with management in handling server disciplinary actions such as warning and terminations

Education

Bachelor of Business Administration - Finance

University of Houston – Main Campus
05.2024

Skills

  • Power BI
  • MS Office Suite
  • Tableau

Training

Data Camp’s Introduction to Power BI – 2025

  • Implemented slicers in Power BI to enable year-wise profit comparison by employees, enhancing data interactivity and insights.
  • Utilized Power BI's Transform & Load feature to clean and optimize datasets, including deleting irrelevant rows/columns and fixing header discrepancies, improving data accuracy and efficiency.
  • Adjusted visual formatting within Power BI, leveraging built-in features to align with design specifications and optimize report functionality.
  • Developed a hierarchical structure within clustered column charts to enable drill-down functionality, allowing for more detailed and actionable data analysis.

Data Camp’s Introduction to Tableau – 2025

  • Built and customized filters to display data by specific criteria (e.g., 2017, media values, countries with certain broadband subscribers) and applied calculated fields to analyze ratios and averages.
  • Developed various visualizations including scatter plots, bar charts, symbol maps, and line charts to show trends, such as GDP, CO2 emissions, life expectancy, and population growth.
  • Created and customized dashboards with multiple charts, using filters and dual-axis graphs to present global and future sales, as well as categorized data (e.g., video game genres).
  • Integrated reference and forecast lines to predict trends, and used drilldowns and data stories for deeper insights and dynamic filtering of complex datasets.

Timeline

Manager

Reel Seafoods
01.2023 - Current

Head Server

Uptown Sushi
01.2021 - 07.2022

Bachelor of Business Administration - Finance

University of Houston – Main Campus
ALVIN NGUYEN