Proven inventory management professional with strong track record of optimizing stock levels and ensuring seamless warehouse operations. Recognized for exceptional organizational skills, accuracy in data entry, and proficiency with inventory management software. Known for effective team collaboration, adaptability to changing demands, and steadfast focus on achieving tangible results.
Work History
Service Center Manager
Target Specialty Products
Vienna, Virginia
03 2017 - 10 2021
Managed an inventory of over $2.5 million worth of pest control products with 300 customer accounts assigned to the Vienna Service Center location.
Conducted product sales to current and prospective customers by providing product pricing and product information.
Provided training to Customer Service Representatives on best practices to sell and upsell certain product brands.
Monitored invoices for accuracy and handled communication with the appropriate personnel to resolve discrepancies or verify unusual items.
Coordinated distribution and wearhousing activities in accordance with policies, principles, and priorities.
Proactively followed up with customers on weekly deliveries and special orders to ensure high quality customer service.
Developed a warehouse safety plan to ensure all safety procedures weee followed and that emplouees were properly trained and certified.
Consistently met monthly sales quota developed by the Regional Manager.
Management and Program Analyst
Immigration & Customs Enforcement
Washington, D.C.
05 2014 - 11 2017
Managed EEO investigations from funding to assembling Reports of Investigations (ROIs), which led to increased timeliness of investigations by 150%.
Developed a matrix to track the processing of informal EEO complaints to increase efficiency and effectiveness.
Managed secure transmittal of the SharePoint site projects to ensure all personally identifiable information was securely protected during transmittal between the case manager and investigator.
Participated as a key leader in an inter-departmental working group to research and market developmental assignments to the agency personnel.
Developed reports to analyze complex complaint activity by office, issue, and basis that became the standard format for my division.
Managed the office Health and Safety program which helped to lower work-related injuries by 50% and promoted better employee health.
Procurement Analyst
Advanced Resource Technology Inc.
Arlington, Virginia
11 2009 - 05 2014
Provide administrative support to the Defense Advanced Research Projects Agency (DARPA).
Managed the Copier Contract, which included the installation of 36 high-speed copiers into the government agency valued at $2 million.
Ensured that expendable supply items were ordered in sufficient time and quantities to prevent work interruptions in the agency's daily operations.
Maintained and controlled inventory of $3 million worth of property.
Contacted suppliers to discuss sources of supply, prices, item availability, and procedures to obtain items and services within short deadlines.
Independently prepared modifications to effect the contract changes.
Extracted and assembled data from files and other sources to prepare monthly, quarterly, and annual reports.
Provided technical support for facsimile machines, copiers, and other facility equipment to determine the extent of equipment faults and coordinate repairs.
Functioned as the interface between DARPA tenants and building engineers for facility-related maintenance.
Coordinated transportation requests from the Director of the agency and all other agency personnel.
Provided photography support at 60 events for the agency personnel.
Armed Security Officer
Wackenhut Security
Ft. Belvoir Alexandria, Virginia
01 2009 - 11 2009
Provided Gate Guard Security Services to Walter Reed Army Hospital and Ft Belvoir.
Maintained dispatch logs for vehicles performing security patrols.
Prepared the daily incident report logs.
Ensured the timely completion of daily reports on the facility visitors.
Conducted preventive maintenance checks on vehicles.
Drove security personnel to checkpoints before each shift.
Constructed bins, shelving, and other storage aids for personnel equipment.
Certified Tutor
DeVry University
Arlington, Virginia
10 2008 - 12 2008
Served as a Business Administration Tutor specializing in Project Management while attending college as full-time student.
Provided over 100 hours of tutoring services in Statistics, Advanced Alegebra, Microsoft Office Suite, Project Management, and Professional Writing.
Logistics Management Specialist
US Army
Ft. Bragg, North Carolina
07 2002 - 07 2007
Established and maintained stock records and reports for inventory control.
Maintained accounting records and recycling of equipment.
Unloaded and inspected incoming inventory before separating and storing the supplies.
Reviewed and verified quantities received against shipping documents.
Conducted monthly reconciliations of products ordered.
Supervised three logistics personnel during daily operations.
Provided repair parts management for company fleet of vehicles.
Education
Bachelor of Science - Business Administration
DeVry University
06.2011
Master of Project Management - Project Management
Kellar Graduate School of Management
06.2014
Skills
Analytical and Critical Thinking
Written Communication
MS SharePoint
Excellent Communication
Organization and Time Management
Clerical Support
Teamwork and Collaboration
MS Office
Active Listening
Trend forecasting
Order picking and processing
Order management
RFID tracking
Vendor management
Inventory counts
Shipping and receiving
Database Management
Payment collection
Drawer management
Store merchandise stocking
Awards
Performance Award: for superior sustained performance in support of the Office of Diversity and Civil Rights during the period of October 2013 through September 2014.
Executive Associate Directors Team Award: for helping to reduce the backlog of EEO complaints in 2014 - Immigration and Customs Enforcement
Army Combat Medical Badge (2003)
Humanitarian Service Medal (2004)
National Defense Service Medal (2005)
(3) Army Commendation Medals for service in Honduras, Iraq, and Afghanistan
Service Center Manager at Valvoline Instant Oil Change., Henley Pacific LA LLCService Center Manager at Valvoline Instant Oil Change., Henley Pacific LA LLC