ALVIN R. WALTERS

Exceptional housekeeping director, quality control inspector, and steward presenting an impressive portfolio of qualifications and responsibilities attained during over 12 years of progressive achievement in this profession. Areas of expertise include: Problem-solving, costing, profit awareness/start-up operations and training in the hospitality industry. Ability to multi-task while utilizing a proactive approach. A self- motivated, results-oriented, productive professional whose confidence, perseverance and vision promote success and will serve as an exceptional asset to your team.

Hospitality professional with rich background in managing luxury hotel operations and delivering exceptional guest services. Adept at driving team performance and ensuring client satisfaction through meticulous planning and execution. Known for fostering collaborative environment and adapting to evolving needs, while leveraging skills in leadership and strategic management.

Offering strong foundation for leadership role in hospitality, ready to learn and grow within this dynamic environment. Brings ability to quickly grasp industry standards and operational procedures, coupled with excellent organizational and communication skills. Ready to use and develop these skills in [Desired Position] role.

Experienced with optimizing guest experiences and operational efficiency in luxury hospitality settings. Utilizes strategic planning to elevate service standards and enhance team performance. Knowledge of fostering team collaboration and adapting to dynamic environments to consistently achieve high-quality results.

Experienced [Desired Position] with solid background in leading hospitality teams and enhancing guest experiences. Proven track record in implementing service improvements and overseeing high-profile events. Demonstrated ability to foster team collaboration and ensure seamless operations through effective communication and strategic planning.

• Total quality services, 2005
• Custodial/Housekeeping management, Strategic planning for the 90’s, 1994
• Effective performance appraisal system, Padgett Thompsons managing changes, institutional laundry services/productivity performance levels, 1989

Major Hotel and Resorts guest satisfaction scores increased within the company I worked for and with.

Manager of the Year with upscale properties as a Taskforce Manager .

• Achieved [Result] through effectively helping with [Task].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Resolved product issue through consumer testing.
• Documented and resolved [Issue] which led to [Results].
• Supervised team of [Number] staff members.