Alvin Sihombing
Everett,WA
Summary
Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques.
Overview
1
1
year of professional experience
Work History
General Merchandiser
Target
10.2023 - 01.2024
- Pre-assembled containers to be easily selected by packing associates.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Assessed sales data to make informed decisions about product selection and pricing.
- Managed promotions and discounts to drive sales and clear out overstocked items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept work areas neat, clean and free from debris.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Front of House Employee
Panda Express
08.2023 - 10.2023
- Collaborated with event planners to execute private functions smoothly, leading to repeat business opportunities.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
- Established welcoming atmosphere by greeting each guest warmly.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Registered guest information on database to maintain accuracy and tracking information.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Replenished serving stations with fresh food and cleaned up spills.
Crew Member
McDonald's
12.2022 - 07.2023
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Mariner High School
Everett, WA06.2023
Skills
- Inventory Tracking
- Inventory Audits
- Product Labeling
- Product Inspection
- Inventory Management and Planning
- Product identification
- Stockroom Maintenance
- Shelving of products
- Merchandise Stocking
- Retail Merchandising
- Product Merchandising
Timeline
General Merchandiser
Target
10.2023 - 01.2024
Front of House Employee
Panda Express
08.2023 - 10.2023
Crew Member
McDonald's
12.2022 - 07.2023
High School Diploma -
Mariner High School