Alvin Solis
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Key Holder
The Vitamin Shoppe
San Antonio, TX
06.2022 - Current
- Cash handling dealing with day-to-day demands
- Leveraged computing skills to input and compile data gathered from various sources.
- Traveling to other stores to provide support when needed
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Verified accuracy of register tills at beginning and end of shift.
- Trained, managed and motivated employees to promote professional skill development.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Built lasting client relationships by organizing and planning sales events.
- Motivating the team to upsell customers and grow the subscription program members
- Aiding in the repair of technical issues ranging but not limited to tablets, computers, and printers.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Coached staff on strategies to enhance performance and improve customer relations.
Construction Laborer
Stefek Mechanical
Somerset, TX
03.2019 - 05.2022
- Walk-in Cooler and Commercial equipment removal and install
- Displayed high standards for quality workmanship and routinely double-checked work.
- Assisted in the installation of plumbing fixtures including pipes and fittings.
- Assisted with diverse construction challenges to help team and customer.
- Cleaned or prepared construction sites to eliminate hazards.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prep Commercial kitchen equipment for technical installation (dishwasher, gas range, etc).
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Measured, marked or recorded openings or distances to construction layout areas.
- Performed demanding physical work over extended periods and modeled positive attitude.
Mosquito Control Technician
Mosquito Joe of San Antonio
San Antonio, TX
03.2021 - 03.2022
- Visually inspected and treated for mosquitoes, fleas, ticks, and other outdoor pests
- Thoroughly explain to the customer the expectations for services and procedures
- Maintain good customer relationships
- Maintain chemical and operational records in accordance with state requirements
- Maintain clean and well-organized service vehicles
- Handle pesticides in a safe manner in accordance with state and federal regulations
- Applying chemical insecticide to customer's property while carrying equipment weight over 60lbs
- Work outdoors for long periods of time in warm temperatures
- Safe driving to various locations
- Train new team members on day-to-day workings, such as but not limited to chemical mixing, application, and customer service.
Material Handler
FedEx Express
San Antonio, TX
10.2018 - 01.2019
- Unload packages on to conveyor from cargo boxes in a fast and safe manner
- Organized shipments in a manner that utilizes the least space
- Work in various weather conditions
- Keep package flow rate constant during seasonal rushes
- Follow FedEx and Airport safety protocols
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
Construction Laborer
Anchor Shield Specialty Construction
San Antonio, TX
02.2018 - 10.2018
- Below-grade waterproofing on Basements, Elevator Pits, and Houses
- Caulking of all seems, corners, and joints
- Concrete floor sealing
- Hydro Tech prep
- General cleanup duties
- Concrete prep for various sealant applications.
Senior Tech Sales Consultant
Office Depot
San Antonio, TX
07.2016 - 04.2017
- Received and processed cash and credit payments for in-store purchases
- Described use and operation of merchandise to customers
- Placed delivery orders for customers
- Maintained friendly and professional customer interactions
- Worked as a team member to provide the highest level of service to customers
- Recommended merchandise based on customer needs
- Repaired and reinstalled software
- Troubleshot any computer issues and resolved problems accurately and efficiently.
Lead Med Tech/Caregiver
River Point Assisted Living
Kerrville, TX
01.2016 - 07.2016
- Pulled patient charts for upcoming appointments
- Updated daily logs to track information movements
- Recorded patients' medical history, vital statistics, and test results in medical records
- Maintained patient privacy and confidential patient information
- Assisted with adequate nutrition and fluid intake
- Assisted with distributing daily meds
- Cleaned and organized patients' living quarters
- Charted daily information of residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Help Desk Technician
Schreiner University
Kerrville, TX
09.2014 - 05.2015
- Set up, tested, and configured networks, desktops, laptops, and printers
- Installed motherboards, processors, RAM, and graphics cards
- Performed desktop and laptop repairs for all brands
- Performed diagnostic tests and repaired malfunctioning hardware and software
- Installed, modified, and repaired software and hardware to resolve technical issues
- Provided Tier 1 IT support to non-technical internal users through desk side support services
- Removed malware, ransomware and other threats from laptops and desktop systems
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Assisted customers with product selection based on stated needs, proposed use and budget.
Education
Bachelor's degree - Informational Technology
Grand Canyon University
05-2026
Skills
- Troubleshooting
- Customer Service
- Daily Reporting
- Training and Mentoring
- Task Delegation
Timeline
Key Holder
The Vitamin Shoppe
06.2022 - Current
Mosquito Control Technician
Mosquito Joe of San Antonio
03.2021 - 03.2022
Construction Laborer
Stefek Mechanical
03.2019 - 05.2022
Material Handler
FedEx Express
10.2018 - 01.2019
Construction Laborer
Anchor Shield Specialty Construction
02.2018 - 10.2018
Senior Tech Sales Consultant
Office Depot
07.2016 - 04.2017
Lead Med Tech/Caregiver
River Point Assisted Living
01.2016 - 07.2016
Help Desk Technician
Schreiner University
09.2014 - 05.2015
Bachelor's degree - Informational Technology
Grand Canyon University