Alvin Trumbo
Harrington Park,NJ
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Goal-oriented manager with distinguished experience in Type industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
District Manager
Ross Dress For Less
06.2022 - 03.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
- Increased employee retention through development of comprehensive rewards and recognition program.
- Developed and executed strategic plans for underperforming districts, turning around sales figures.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Improved regional sales performance by implementing targeted training programs for store managers.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Analyzed sales data to identify growth opportunities and areas for improvement across district.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Fostered culture of continuous improvement, leading teams in analysis and optimization of sales strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Regional Director
Family Dollar
10.2010 - 03.2021
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Produced Number reports per week to analyze job performance against team goals.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
- Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Visited sites periodically to view service levels and adherence to global service standards.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
- Attended weekly meetings to discuss and optimize strategies.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Developed and executed successful business plans, resulting in increased market share and profitability.
- Directed comprehensive training programs to elevate team performance and enhance operational efficiency.
- Pioneered use of data analytics for informed decision-making, leading to more targeted and effective business strategies.
- Improved operational agility, adapting business strategies in response to changing market conditions and opportunities.
- Enhanced stakeholder engagement by regularly communicating business achievements and strategic direction.
- Cultivated culture of innovation, encouraging exploration and implementation of forward-thinking business practices.
- Facilitated cross-functional team collaboration to tackle complex projects, ensuring timely and within-budget delivery.
- Drove customer satisfaction scores up, utilizing detailed feedback mechanisms and prompt resolution strategies.
- Increased employee retention rates with implementation of structured career development and reward system.
- Enhanced team productivity by fostering collaborative work environment and implementing agile methodologies.
- Implemented comprehensive risk management strategies to safeguard against market volatility and operational disruptions.
- Led restructuring of regional management team to better align with corporate goals and market demands.
- Optimized budget allocation, significantly reducing operational costs without compromising on service quality.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School - General Studies
Frankford High School
Philadelphia, PA06.1991
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Goal Setting and Performance Metrics
- Operations Management
- Customer Relations
- Staff Development
- Team Development
- Financial Management
- Multi-unit management
- Decision-Making
- Team Building Practices
- Operations Improvements
- Team Leadership
- Conflict Management
- Staff Management
- Leadership Development
- Policies and Procedures
- Budget Management
- Data Analytics
- Business Planning
- Staff Recruiting
- Business Development
- Business and Operations Analysis
- Operations Oversight
- Operational Oversight
- Staffing oversight
- Sales Forecasts
- Financial Oversight
- Time Management
- Performance Evaluations
- Staff Training and Development
- Team Recruiting and Onboarding
- Relationship Building
- New Hire Onboarding
- Customer Complaint Resolution
- Operating Procedures and Policies
- Business development and planning
- Analytical problem solver
- Inventory Management
- Employee Retention
Accomplishments
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
Timeline
District Manager
Ross Dress For Less
06.2022 - 03.2024
Regional Director
Family Dollar
10.2010 - 03.2021
High School - General Studies
Frankford High School