Alvin`` Webster
Jacksonville
Summary
Skilled Automotive Lube Technician and Operations Manager with a proven track record at Jiffy Lube Oil Change Center, enhancing customer satisfaction and maintaining high-quality standards. Expert in oil changes and tire rotations, coupled with exceptional customer relations and time management skills. Achieved significant improvements in safety and efficiency, meeting financial targets through meticulous preventative maintenance and team leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Lube Technician
Jiffy Lube Oil Change Center
05.2002 - 01.2008
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
Automotive Lube Technician
Jackie Edgar Ford
04.2005 - 02.2006
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Kept shop areas neat, clean, and free of safety hazards.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
Manager of Operations
Jiffy Lube Oil Change Center
01.2003 - 03.2005
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Education
Certificate of Technical Studies - Automotive Maintenance Specialist
GM Certified
Martin Chevrolet09-2010
No Degree - Automotive Engineering
Delgado Community College
New Orleans, LA08-1998
Skills
- Oil change expertise
- Battery replacements
- Oil Changes
- Brake Systems
- Tire Rotations
- Battery Testing Competence
- Vehicle inspection abilities
- Customer Relations
- Documentation skills
- Filter Replacement Mastery
Certification
GM Certified: Transmission Service, Radiator Flush, Some Alignmet, Brake Flush& brake service
Transmission Service,Radiator Service
All General Motors Certified Through " Martin Chevrolet Dealership" in Louisiana.
Timeline
Automotive Lube Technician
Jackie Edgar Ford
04.2005 - 02.2006
Manager of Operations
Jiffy Lube Oil Change Center
01.2003 - 03.2005
Automotive Lube Technician
Jiffy Lube Oil Change Center
05.2002 - 01.2008
Certificate of Technical Studies - Automotive Maintenance Specialist
GM Certified
No Degree - Automotive Engineering
Delgado Community College