Alvina Andrade
Port Charlotte,FL
Summary
Dedicated professional offering experience contributing to team success. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity.
Seasoned Kitchen Manager with comprehensive experience in overseeing and coordinating all operations in busy kitchen environments. Strengths include strong leadership, maintaining high standards of food quality, and effectively managing staff to ensure smooth operations. Successfully improved operational efficiency in previous roles by implementing streamlined processes.
Overview
24
24
years of professional experience
Work History
Assist Kitchen Manager
Metrodiner
Port Charlotte, Florida
04.2020 - 11.2024
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ensured compliance with health and safety regulations.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Trained employees on cooking techniques, safety standards and performance strategies.
Yard and Landscaping Attendant
Self-employeed
North Port, Florida
06.2010 - 06.2019
- Provided excellent customer service by responding promptly to client inquiries.
- Maintained landscaped areas by mowing, trimming, edging and pruning trees, shrubs and hedges.
- Attended safety meetings; followed all safety protocols while working onsite.
Dental Assistant
Heartland Dental
Sarasota, Florida
09.2009 - 12.2012
- Ordered supplies necessary for daily operations of the practice.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Conducted routine maintenance of equipment used in dentistry operations.
Assist Manager
McDonald's
Venice, Florida
02.2001 - 06.2007
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Dental Certification -
Sanford–Brown
Tampa, FL01-2009
High School Diploma -
Venice High-school
Venice, Florida01-1991
Skills
- Food safety
- Inventory management
- Cost analysis
- Employee training
- Vendor management
- Menu planning
- Staff scheduling
- Customer service
- Team building
- Financial analysis
- Sanitation practices
- Operational oversight
- Regulatory compliance
- Conflict resolution
- Performance evaluation
- Quality assurance
- Equipment condition evaluations
- Expediting orders
- Resource allocation
- Staff management
- Kitchen equipment maintenance
- Food production management
- Food and beverage management
Timeline
Assist Kitchen Manager
Metrodiner
04.2020 - 11.2024
Yard and Landscaping Attendant
Self-employeed
06.2010 - 06.2019
Dental Assistant
Heartland Dental
09.2009 - 12.2012
Assist Manager
McDonald's
02.2001 - 06.2007
Dental Certification -
Sanford–Brown
High School Diploma -
Venice High-school