Alvina Hibbitt

- Managed the full spectrum of resident services from move-ins to move-outs, ensuring a seamless transition for tenants.

- Handled lease documentation, overseeing the transfer of ownership process, and creating new profiles for renters and owners.

- Collaborated with the management team to balance HOA dues, maintaining financial transparency and accuracy.

- Create SOPs (Standard Operating Procedures)

- Oversaw day-to-day operations, addressed resident queries, resolved issues promptly, and ensured a high standard of living for all occupants.

- Demonstrated experience maintaining records (manual and electronic) and performing data entry with a high level of accuracy and attention to detail files.

- Act as a liaison between buyers and sellers in real estate transactions, providing expertise on the local market, and property values.

- Conduct property showings, negotiate contracts, and guide clients through the buying and selling process.

- Stay updated on market trends, property listings, and legal requirements to offer clients the best possible service and advice.

- Work collaboratively with clients, lenders, inspectors, and other professionals to ensure smooth and efficient real estate transactions.

• Ensured safekeeping of packages and deliveries for guests.
• Developed relationships with local vendors and service providers to enhance guest experiences.
• Demonstrated superior customer service skills when interacting with guests and tenants alike, serving a 280-unit building.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Enforced security protocols by monitoring access control systems and issuing visitor badges.