Alvina Luzhnykh
Tacoma,WA
Summary
Accomplished Children's Ministry Director at Mercy Church NW and experienced Rental Consultant, adept in volunteer management and project management. Leveraged teaching techniques and exceptional customer service to enhance educational programs and rental operations, significantly improving client satisfaction and volunteer engagement. Skilled in creating nurturing environments and leading teams to exceed goals. Demonstrated multicultural sensitivity and a strong ability to build relationships with parents, tenants, and team members. Hardworking and passionate job seeker with strong organizational skills eager to learn. Ready to help the team achieve goals.
Overview
9
9
years of professional experience
Work History
Children's Ministry Director
Mercy Church NW
2023.01 - Current
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Worked with directors and board members to develop lesson plans and special events for children.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Identified and recruited potential volunteer workers..
- Analyzed revenue and program cost data to determine budget priorities.
Rental Consultant
Dobler Management Inc.
2015.08 - 2022.12
- Participated in ongoing training opportunities to stay current on industry regulations and best practices related to residential rentals.
- Provided exceptional customer service by promptly addressing client concerns and resolving any issues that arose during the rental process.
- Assisted clients in completing necessary paperwork accurately and efficiently, ensuring timely submission of applications to landlords or property managers.
- Collaborated with other team members to share resources and best practices, improving overall efficiency within the office.
- Maintained detailed records of communication with clients, landlords, and property managers to ensure a smooth rental process from start to finish.
- Coordinated maintenance requests between tenants and property managers or landlords, ensuring issues were resolved in a timely manner.
- Conducted comprehensive move-in inspections alongside new tenants, documenting any pre-existing conditions or damages prior to occupancy.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
Associate of Applied Arts - Elementary Education
Tacoma Community College
Tacoma, WA08.2024
High School Diploma -
Tacoma Baptist High School
Tacoma, WA06.2015
Skills
- Teaching techniques
- Multicultural Sensitivity
- Age-Appropriate Activities
- Volunteer Management
- Teaching
- Parent relationship management
- Project Management
Languages
Ukrainian
Russian
English
Timeline
Children's Ministry Director
Mercy Church NW
2023.01 - Current
Rental Consultant
Dobler Management Inc.
2015.08 - 2022.12
Associate of Applied Arts - Elementary Education
Tacoma Community College
High School Diploma -
Tacoma Baptist High School
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