Alvina Stephenson
Owosso,MI
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Mental Health Assistant
Livingston County Community Mental Health
09.2022 - Current
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Treated clients and families with respect and dignity.
- Maintained patient records, documenting changes in patient condition.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Charted on each patient daily.
Certified Nursing Assistant
Pleasant View
08.2020 - 09.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 20+ residents under long-term care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Crew Member
McDonald's
04.2018 - 08.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Bachelor of Science - Nursing
Baker College
Owosso, MIHigh School Diploma -
Owosso High School
Owosso, Mi2020
Skills
- Observe Behaviors
- Reading Comprehension
- Time Management
- Activities of Daily Living (ADL) Assistance
- Crisis Resolution
- Mental Health Support
- CPR & First Aide Certified
Timeline
Mental Health Assistant
Livingston County Community Mental Health
09.2022 - Current
Certified Nursing Assistant
Pleasant View
08.2020 - 09.2022
Crew Member
McDonald's
04.2018 - 08.2020
Bachelor of Science - Nursing
Baker College
High School Diploma -
Owosso High School