Alvina Street
Raleigh,NC
Summary
Enterprising Senior Executive Administrator with 25 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.
Overview
14
14
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Sigma Xi, The Scientific Research Honor Society
2019.06 - Current
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Transcribed minutes of meetings and executed meetings and events for company to support board of directors, committees, development and senior management teams.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Executive Assistant to the Chairman and CEO
CTSHealth
2014.08 - 2018.10
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives using advanced software proficiencies.
- Transcribed minutes of meetings and executed meetings and events for company to senior management teams.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated events and worked on ad hoc projects.
Intake Coordinator Internship
CTSHealth
2013.01 - 2014.08
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and client needs.
- Documented client medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Entered referrals into appropriate system based on type of referral obtained.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Administrative Assistant
Shelco, Inc.
2007.05 - 2012.03
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Performed research to collect and record industry data.
- Created PowerPoint presentations for business development purposes.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Education
Associate of Applied Science - Human Services Technology
Gaston College
Dallas, NC12.2014
Skills
- Meetings and Conferences
- Executive Calendars, scheduling software
- Correspondence and Memos
- Travel Arrangement Coordination
- Executive Schedule Management
- Board of Directors Support
- Copy Editing
- Video Conferencing Software
- Report Distribution
- PowerPoint Presentations
- Advanced MS Office Suite Proficiency
- Shareholder Relations
- Meeting Agendas and Minutes
- Executive Counseling
- Confidentiality and Discretion
- Special Event Projects
- Materials Organization
Timeline
Executive Assistant to the Chief Executive Officer
Sigma Xi, The Scientific Research Honor Society
2019.06 - Current
Executive Assistant to the Chairman and CEO
CTSHealth
2014.08 - 2018.10
Intake Coordinator Internship
CTSHealth
2013.01 - 2014.08
Administrative Assistant
Shelco, Inc.
2007.05 - 2012.03
Associate of Applied Science - Human Services Technology
Gaston College
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