Alvinesha Jackson

• Provided coaching and mentoring to new employees.
• Teaches new officers how to detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
• Performed pat-downs to look for unauthorized materials and weapons.

Duty to protect the nation’s transportation systems to ensure freedom of movement for the people and commerce.

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers,

and preventing those objects from being transported onto aircraft

• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of

property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs

• Controlling terminal entry and exit points

• Interacting with the public, giving directions and responding to inquiries

• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery

and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional

ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both

crisis and routine situations

• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by

identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-

based security screening protocols that vary based on program requirements

• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and

dependable behavior, and is open to change and adapts to new information or unexpected obstacles

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.