Business operations and procurement professional with a strong track record in managing procurement across multiple properties and vendors. Demonstrated expertise in vendor negotiation, cost control, and cross-functional operations, achieving notable revenue growth and operational efficiency.
Overview
7
7
years of professional experience
Work History
Surgery Coordinator / Sales Counselor
Visionary Eye Surgery
Plano, TX
12.2025 - 08.2026
Generated approximately $850K+ in booked surgical revenue through consultative sales, pricing discussions, financing support, and pipeline follow-up.
Coordinated workflows among physicians, technicians, administrative teams, financing partners, and patients to ensure timely handling of payments, documentation, and requirements.
Tracked pipeline and revenue activity to meet monthly goals and maintain accurate records.
General Manager
Red Roof Inn
Pensacola & Crestview, FL
01.2021 - 08.2025
Directed operations across 2 hotel properties, leading ~30 employees while overseeing procurement, operating budgets, vendor relationships, property standards, and business performance.
Managed 10+ suppliers across linens, laundry, housekeeping supplies, FF&E, maintenance services, contractors, and recurring operational needs.
Negotiated vendor pricing and multi-property purchasing arrangements, leveraging combined demand across 2 locations to improve value and commercial terms.
Managed purchasing within property budgets and reviewed operating costs to identify savings and process improvements, achieving approximately 10% revenue growth.
Monitored supplier performance, addressing shortages, delivery delays, quality issues, and service disruptions to maintain operational continuity.
Balanced cost and operational risk by utilizing expedited suppliers for urgent shortages and sourcing lower-cost alternatives for planned purchases.
Evaluated suppliers on price, quality, lead time, delivery reliability, service levels, and brand-approved requirements to support cost-effective purchasing and continuity of operations.
Sourced and evaluated suppliers at hospitality conferences and trade shows while maintaining compliance with brand standards and approved-vendor requirements.
Sales Manager
Holiday Inn & Suites
Raceland, LA
01.2021 - 01.2025
Secured a corporate airline account generating approximately $250K in revenue within 6 months, managing rate negotiation, contracting, coordination, and ongoing account support.
Developed corporate, airline, government, and long-term-stay business through market outreach, trade shows, stakeholder management, cross-functional execution, driving overall revenue growth.
Analyzed market demand, competitor pricing, account performance to inform commercial decisions and identify revenue opportunities that enhanced sales strategy.
Customer Experience Specialist
Robinhood
Orlando, FL
01.2020 - 01.2021
Achieved 98% customer satisfaction by resolving high-volume, time-sensitive financial account issues within compliance standards.
Assisted customers with inquiries and navigation of platform functionalities.
Collaborated with internal teams to document processes and address escalations for complex issues.
Developed customer feedback initiatives and strategies through team collaboration.