Alvis Mena
Pomona,CA
Summary
An extremely accurate self-motivated and positive detailed bilingual, with over 11 years of customer service experience. Specializing in general office duties, accurate filing and typing. Proven ability to efficiently greet and check in visitors, follow directions, and learn procedures quickly. Able to adapt to new and fast-paced environments while performing a variety of clerical and retail duties.
Overview
2
2
years of professional experience
Work History
Store Manager
Circle K
06.2016
- In charge of the front and back store, check in and greet visitors and drivers picking up merchandise, receiving
- Answered and direct screen incoming phone calls
- Resolve customer's concerns
- Implemented training for new recruits
- Processing and submitting Payroll
Shift leader
Del Taco restaurant
09.2014 - 10.2016
- In charge of the front and back store, check in and greet visitors and drivers picking up merchandise, receiving
- Answered and direct screen incoming phone calls
- Customer service, taking orders and processing them
- Implemented training for new recruits.
Education
High School Diploma -
Gary High School
Pomona, CA01.2007
Skills
- Exceptional organizational skills, outstanding oral and written communication Efficient in learning new software Capable of working with little to no supervision Able to work under pressure and efficiently in crisis Very optimistic, outgoing person, friendly, team player, hardworking, honest, and very reliable Somewhat skilled in MS Office, Word, Excel, and Outlook PDI payroll workforce Basic knowledge of workday Submitting work orders with vendors and contractors Managing retail orders and keeping inventory of merchandise Stocking shelves, coolers Maintenance inside and outside of store Capable of processing payroll and scheduling team
Languages
Spanish
Professional Working
Timeline
Store Manager
Circle K
06.2016
Shift leader
Del Taco restaurant
09.2014 - 10.2016
High School Diploma -
Gary High School