Experienced merchandise professional specializing in music and streetwear across all divisions including VIP, Tour, Ecommerce and Retail. Flourishes in fast-paced environments and has the ability to adapt to quick changes within the business as well as the ability to produce and deliver products on time
Overview
10
10
years of professional experience
Work History
Senior Manager - Production and Operations
Live Nation (Merch Traffic)
07.2023 - Current
Led cross-functional teams to achieve project milestones and deliver high-quality results for clients in fast pace environment
Manage and oversee the e-commerce department handling sourcing, development and production of merchandise
Implemented and developed operational standards, policies and procedures both internally and externally with vendors
Increased customer satisfaction with timely project deliveries and seamless communication for Live Nation venues such as House of Blues and The Gorge
Consolidated print and cut and sew vendors and renegotiated contracts to optimize costs
Monitor the production status of all programs – from sample development to order placement and shipment
Assist with production needs for Tour & VIP departments as needed
Increased customer satisfaction with timely project deliveries and seamless communication
Strengthened client relationships by delivering high-quality service and personalized solutions.
Provided assistance in logistics - both domestic & international shipments
Production Manager – VIP/Supply
UNIVERSAL MUSIC GROUP (BRAVADO)
01.2021 - Current
Oversee and manage entire VIP department handling sourcing, development and production of merchandise for third-party clients such as AEG, Live Nation, and 237Global
Successfully doubled the projected budget for Premium business in 2022
Manage production timelines, review reports, and recommend solutions to exceptions
Work collaboratively with the cross-functional team to develop a final assortment that is executable in production
Cost and product engineer to meet account assortment needs aligned to P&L expectations
Manage and maintain POs from submission to shipping
Negotiate costing with vendors across multiple programs to help drive margin improvement
Monitor the production status of all programs – from sample development to order placement and shipment
Provide assistance for Ecommerce and Tour handling development and production to ensure on-time delivery for product launches or concerts
Production & Merchandising Manager
STATELINE US
01.2016 - 01.2021
Manage, coordinate and review designs for development to manufacturers
Develop fit samples, protos and pre-production samples
Research vendors for necessary product and trims
Review lab dips, strike offs and all development samples for approval prior to production
Plan and coordinate production capacity in advance with factories
Monitor and maintain production calendar to meet deadlines
Liaise with vendors to ensure production timelines and quality standards are met/exceeded
On-going communication with vendors for confirmation of x-factory dates
Manage all trim sourcing, production and inventory
Create and submit purchase orders to all vendors for fabric, cut and sew, trims
Communicate with warehouse for weekly inventory updates
Produced all product and trim with vendors and manufacturers in the USA
Production Associate
868 BRANDS
01.2015 - 01.2021
Built and maintained relationships with factories in Honduras, Dominican Republic and Peru
Worked as liaison between customers and manufacturer to execute customer's designs for production
Developed fabric, lab dips and samples based on bill of materials and tech packs received from customer
Created and updated WIP as necessary to ensure customer of production timeline
Showcased new fabric and embellishments to customers provided by the manufacturers
Provided customer service as the main contact person if questions would arise
Education
Bachelor of Arts - Public Relations
QUINNIPIAC UNIVERSITY
Hamden, CT
05.2014
Skills
Domestic and International vendor sourcing
Tour &
Ecommerce Production
Budgets
Pricing & Negotiations
Vendor & Product Sourcing
Quick Turn Production
Cross – Functional Communication
Product Management
Drop Ship
Management
Billing & Invoicing
Vendor Relationships
Promotional Products
Customer Service
Software And Systems
Microsoft Office (Excel, Word, Powerpoint, Outlook)
Navision
SAP
UPS, Fedex, DHL
Timeline
Senior Manager - Production and Operations
Live Nation (Merch Traffic)
07.2023 - Current
Production Manager – VIP/Supply
UNIVERSAL MUSIC GROUP (BRAVADO)
01.2021 - Current
Production & Merchandising Manager
STATELINE US
01.2016 - 01.2021
Production Associate
868 BRANDS
01.2015 - 01.2021
Bachelor of Arts - Public Relations
QUINNIPIAC UNIVERSITY
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