Aly Harris

As a seasoned Customer Service Representative with extensive experience in collections and management, I bring a wealth of expertise to any team. With years of hands-on involvement in the collections field, I have honed my skills in communication, negotiation, and problem-solving, ensuring optimal outcomes for both clients and customers. Transitioning into a management role, I have successfully led a team of 12 individuals, fostering a collaborative environment and driving performance to exceed targets. My adeptness in remote work during the COVID-19 pandemic further underscores my adaptability and resilience, demonstrating exceptional time management and organizational skills to maintain productivity and deliver results.

Throughout my career, I have consistently demonstrated a commitment to excellence and a passion for delivering exceptional customer service. My ability to thrive in fast-paced environments, coupled with my proven track record in managing teams remotely, highlights my adaptability and leadership capabilities. With a strong foundation in customer relations and a strategic approach to management, I am poised to make significant contributions to any organization seeking a dynamic and results-driven professional.