Aly Hopkins
Accounting Analyst
Austin,TX
Summary
Hardworking and detail-oriented accounting analyst with over 3 years of direct experience, and over 8 years of job experience showcasing my ability to solve problems and assist customers efficiently. Experience handling high volumes of inquiries and resolving issues with a positive attitude. Ready to bring strong organizational and analytical skills to a growing team.
Overview
8
8
years of professional experience
Work History
Accounting Analyst
P3 Works
Austin
02.2023 - Current
- Draft and distribute approximately 30-40 account administration deliverables monthly to various cities, tax offices, and financial institutions with a high degree of accuracy and attention to detail.
- Promptly address stakeholder, client, and resident requests while providing professional follow-up to resolve issues
- Work as part of a small team to prepare procedures and standards of practice for specialized reports that the rest of the Accounting Analyst team used on a weekly basis
Food Experience Associate
Zerocater
06.2018 - 02.2023
- Worked on both On Demand clients and potential new clients simultaneously every day
- Created tailored meals for an ever-changing portfolio of clients in a high-pressure environment
- Collaborated closely with the sales team to ensure the ideal experience for every client
- Helped bring on 19 new clients in Q3 of 2022 despite only starting on the team in May 2022
- Participated in the interview process by walking candidates through some of the software used daily
- Learned how to adapt and grow while working in a start up environment and the challenges that arise from it
Lead Concierge
Austin Proper Residences
07.2020 - 02.2022
- Coordinated service and maintenance projects while providing homeowners with detailed updates throughout the process
- Worked closely with contractors and vendors to schedule maintenance calls and requests
- Built rapport and relationships with all residents, vendors, contractors, and residential and hotel staff
- Created training materials for new employees and help lead concierge training sessions with upper management
- Trained new hires and act as a mentor to other employees
On Demand Food Curation Analyst
ZeroCater
Austin
06.2018 - 06.2020
- Created tailored meals for an ever-changing portfolio of clients in a high pressure environment.
- Actively contributed feedback on implementing new processes and systems for the On Demand team.
- Developed flexibility to navigate the dynamic nature of a startup.
- Assisted in managing client accounts and addressing service inquiries promptly.
Education
Bachelor of Science - Marketing, Travel and Tourism
01-2015
GPA: Magnum Cum Laude
Skills
- Financial analysis
- Salesforce
- Project management software
- Problem solving
- Adaptability
- Team collaboration
- Effective communication
Timeline
Accounting Analyst - P3 Works
02.2023 - Current
Lead Concierge - Austin Proper Residences
07.2020 - 02.2022
On Demand Food Curation Analyst - ZeroCater
06.2018 - 06.2020
Food Experience Associate - Zerocater
06.2018 - 02.2023
Ball State University - Bachelor of Science, Marketing, Travel and Tourism