Aly Ibrahim
Queens,USA
Overview
3
3
years of professional experience
Work History
Associate Banker
Flagstar Bank
07.2024 - Current
- Addressed customer inquiries and concerns with professionalism and care, ensuring a positive and seamless banking experience
- Actively listened to clients to understand their financial goals and offered tailored solutions, including savings accounts, credit options, and financial planning tools
- Resolved client issues promptly and effectively, contributing to a higher customer satisfaction rating and increased client retention
- Built strong, trust-based relationships with clients by consistently delivering attentive service and reliable support
Investment Banking Intern
The Rockwell Financial Group
12.2023 - 05.2024
- Conducted outreach to potential clients through over 500 daily qualifying calls, effectively identifying, and assessing their investment needs
- Produced comprehensive research reports on stocks, employing in-depth analysis and utilizing various valuation metrics, including Discounted Cash Flow (DCF), to make informed investment recommendations
- Presented findings and recommendations to senior management, showcasing effective communication skills and the ability to convey complex financial information in a clear and concise manner
Assistant Operations Manager
Troyka Restaurant
05.2021 - 11.2023
- Led planning and execution of large-scale events of over 200 people by managing logistics and ensuring customer needs are met
- Supervised teams of a dozen servers to ensure efficient communication and to ensure success of the events
- Helped in the training of new servers to ensure smooth transition into the team
- Handled cash transactions and payment for events worth thousands of dollars while ensuring accuracy and financial integrity
Education
Bachelor of Business Administration - Finance
Baruch College/CUNY, Zicklin School of Business
New York, NY06.2024
Skills
- Securities Industry Essentials (SIE) Exam
- NYS Life and Health Insurance Exam
- NLMS #2654946 (in progress)
- Proficient in Salesforce and Fiserv
- Fluent in Arabic
Timeline
Associate Banker
Flagstar Bank
07.2024 - Current
Investment Banking Intern
The Rockwell Financial Group
12.2023 - 05.2024
Assistant Operations Manager
Troyka Restaurant
05.2021 - 11.2023
Bachelor of Business Administration - Finance
Baruch College/CUNY, Zicklin School of Business