Alya Hawter
Henderson,NC
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
5
5
years of professional experience
Work History
Volunteer
Henderson Collegiate
Henderson, NC
05.2021 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Conducted research on potential grant opportunities for the organization.
- Assisted with data entry projects to update organizational databases.
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Supervised youth volunteers while they completed their assigned tasks on site.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Helped organize and implement programs and projects to aid community and individuals.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
Employee Assistance Manager
Henderson Furniture
Henderson , NC
09.2021 - 05.2022
- Developed and implemented employee assistance programs to improve workplace productivity.
- Analyzed current trends in the industry to identify potential areas of improvement for employee assistance services.
- Answered customer inquiries and resolved customer issues in a timely manner.
- Researched customer accounts for billing discrepancies and provided accurate solutions.
- Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
- Served as a liaison between customers and internal departments to ensure successful resolution of customer issues.
Education
Bachelor of Arts - Communication Studies
University of North Carolina Greensboro
Greensboro, NC05.2024
Associate of Science -
Vance Granville Community College
Henderson, NC 05.2022
Skills
- Computer Skills
- Data Entry
- Community Engagement
- Fundraising
- Recordkeeping
- Flexible Schedule
- Answering Phones
- Telephone Etiquette
- Adaptability and Dependability
- Deadline Adherence
- MS Office
- Positive Attitude
- Team Collaboration
- [State] Driver's License
- Teamwork and Collaboration
- Recordkeeping and Confidentiality
- Administrative Support
Languages
English
Full Professional
Arabic
Limited
Timeline
Employee Assistance Manager
Henderson Furniture
09.2021 - 05.2022
Volunteer
Henderson Collegiate
05.2021 - Current
Bachelor of Arts - Communication Studies
University of North Carolina Greensboro
Associate of Science -
Vance Granville Community College