Alya Saglam
Boca Raton,USA
Summary
Dynamic marketing professional with experience at Inbalance GmbH, excelling in digital marketing and social media strategy. Proven ability to enhance brand messaging and drive campaign performance through innovative solutions and effective team collaboration. Skilled in market research and client relationship management, consistently delivering results that exceed expectations.
Overview
1
1
year of professional experience
Work History
Website and Social Media Assistant
Inbalance GmbH
07.2024 - 08.2024
- Company Overview: Was employed at Inbalance GmbH as website and social media assistant for the electric bike brand
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms
- Proposed online or multiple-sales-channel campaigns to marketing executives
- Generated weekly reports summarizing performance of each campaign against key performance indicators
- Monitored competitor activity on social media channels to stay up-to-date on industry trends and insights
- Participated in brainstorming sessions to come up with new ideas for creative campaigns
- Was employed at Inbalance GmbH as website and social media assistant for the electric bike brand
Assistant Trainee
TUI
05.2024 - 06.2024
- Answered telephones, directed calls, and took messages
- Worked alongside senior team members to learn related job tasks and roles
- Compiled feedback received from clients regarding services provided by members of the trainee team
- Coordinated travel arrangements for office personnel
- Communicated with customers, employees and vendors to answer questions and address complaints
- Computed, recorded and proofread data or reports
- Worked closely with other departments in order to coordinate resources needed for successful completion of projects assigned to the trainee team
- Participated in brainstorming sessions with other staff members regarding ways to improve operations within the program
- Exceeded customer satisfaction by finding creative solutions to problems
Event Hostess
Art Biesenthal
Berlin, Germany
06.2023 - 08.2023
- Greeted guests upon arrival, provided them with information about the event and directed them to their seats.
- Answered questions from attendees regarding event details, schedules and locations.
- Set up and packed up event equipment, leaving area clean and tidy.
- Initiated negotiations with vendors and subcontractors to meet event budget.
- Organized corporate luncheons, dinners, conferences and special events.
- Marketed and publicized special events in social calendars.
- Performed other duties assigned by management related to hosting events successfully.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Arts - Psychology And Marketing
College of William And Mary
Williamsburg, VA05.2027
Skills
- Market research
- Social media strategy
- Customer service
- Digital marketing
- Social media management
- Team collaboration
- Marketing strategy
- Client relationship management
Languages
- English, Native/Bilingual
- Turkish, Native/Bilingual
Activities
- Participant in Lincoln Academy
- Part of the Fighting for Immigrant Rights and Equity club at William and Mary
- Social media manager of techno society at William and Mary
- Joined numerous Model United Nations (MUN) conferences which really developed my team working skills
- Part of The women's network
Timeline
Website and Social Media Assistant
Inbalance GmbH
07.2024 - 08.2024
Assistant Trainee
TUI
05.2024 - 06.2024
Event Hostess
Art Biesenthal
06.2023 - 08.2023
Bachelor of Arts - Psychology And Marketing
College of William And Mary
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