Alyah Lozano
La Puente,CA
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Footlocker Retail
Ontario, CA
07.2019 - Current
- Responsible for 9.2 million volume locations.
- Managing a sales team of 50-75 associates in applying effective sales techniques and delivering exceptional customer service.
- Hired, delegated, and reviewed sales staff performance and provided comprehensive coaching.
- Coaching associates on product knowledge by using a wide variety of training tools.
- Implement operations strategies to execute visual merchandising, marketing, and operational efficiencies.
Store Manager
Kids Footlocker
Arcadia, CA
12.2023 - 01.2024
- Temp Store Manager.
- Responsible for approving regular payroll submissions for 10-12 associates.
- Delegated and reviewed sales staff performance and provided comprehensive coaching.
- Set affective store schedule based on forecasted customer levels, individual employee knowledge, and service requirements.
- Drove business gross by 5%, while leading operation and our strategic business, and in addition, broke the daily volume sales at this location.
- Kept inventory accurate with daily cycle counts and result variances.
- Manage cash control, and opening and closing procedures.
Store Manager
Footlocker Retail
Baldwin Hills, CA
07.2023 - 11.2023
- Responsible for managing a multi-unit box.
- Mentored a sales team of 20-25 associates in applying effective sales techniques and delivered exceptional customer service.
- Hired, delegated, and reviewed sales staff performance and provided comprehensive coaching.
- Identified internal talent and promoted a part-timer to a sales lead.
- Collaborated with the district manager and HR to handle employee relations.
- Set, enforced, and optimized eternal company policies to maintain responsiveness to demands.
- Set affective store schedule based on forecast customer level, individual employee knowledge, and service requirements.
- Coach associates on product knowledge by using a wide variety of training tools.
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
- Implement operations strategies to execute visual merchandising, marketing, and operational efficiencies.
Education
High School Diploma -
Bassett High School
La Puente06-2017
Skills
- Employee Scheduling
- Policy Enforcement
- Team motivation
- Employee Performance Evaluations
- Task Delegation
- Operations Management
- Sales monitoring
- Retail Operations
- Staff Training and Development
- Money Handling
- Recruitment and hiring
- Sales Reporting
Timeline
Store Manager
Kids Footlocker
12.2023 - 01.2024
Store Manager
Footlocker Retail
07.2023 - 11.2023
Assistant Manager
Footlocker Retail
07.2019 - Current
High School Diploma -
Bassett High School