Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alyah Torres

Summary

Developed leadership and coordination skills in fast-paced, customer-service-focused environment. Expertise in managing teams, resolving conflicts, and ensuring efficiency through effective task delegation and operational oversight. Seeking to transition into new field, leveraging strong organizational and communication abilities to contribute to new team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Operations Manager

Panera Bread
04.2023 - Current
  • Shift Operations Manager
  • Supervise daily cafe operations to ensure smooth and efficient performance.
  • Uphold the standards for food quality, safety, and cleanliness.
  • Maintain compliance with all health and safety regulations.
  • Address and resolve customer concerns quickly and professionally.
  • Monitor cash flow and handling procedures.

Education

Bachelor of Science - Hospitality And Tourism Management

Florida International University
Biscayne Bay, Florida
01.2028

Associate of Science - Culinary Arts Management

Broward College
Fort Lauderdale, FL
05-2025

Skills

  • Team management
  • Punctual and reliable
  • Training and mentoring
  • Health and safety
  • Customer service
  • POS operations
  • Time management
  • Multitasking Abilities
  • Cash handling and reconciliation
  • Store organization

Certification

ServSafe: Food Protection Manager

Languages

English
Spanish

Timeline

Shift Operations Manager

Panera Bread
04.2023 - Current

Bachelor of Science - Hospitality And Tourism Management

Florida International University

Associate of Science - Culinary Arts Management

Broward College

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